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HR: Managing People with Challenging Behaviour


OfCourse

Summary

Price
£59 inc VAT
Or £19.67/mo. for 3 months...
Study method
Online
Duration
4 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

14 students purchased this course

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Overview

  • Includes 25 lectures and over 2 hours of video content and practical tasks.
  • Understand the negative consequences of challenging behaviour.
  • Learn how to address challenging behaviour through effective conversations with staff.
  • Develop positive norms in the team, preventing challenging behaviour from escalating.

Course media

Description

This Managing Staff with Challenging Behaviour Course will equip managers with the skills required to manage staff who exhibit challenging behaviour. You will learn how to identify different types of challenging behaviour, and understand the detrimental consequences of letting them go unchallenged.

Dr. Sharon Xuereb specialises in increasing employee management and increasing employee engagements. She coaches managers on how to engage their teams so they are motivated, efficient and open to change. She is also a psychologist with experience in a range of challenging environments, as both an employee and as a manager.

This course is specifically designed for managers, supervisors, team leaders, and others in a leadership position. It is helpful for those in management teams, where some staff display challenging behaviour, such as being unmotivated, bullying others & not completing their tasks. It will provide the information and guidance for supervisors to recognise and combat this behaviour before it escalates.

Who is this course for?

This course is suitable for managers, supervisors, team leaders, and others in a leadership position.

Requirements

This course has no prerequisites

Career path

Develop your management skills

Certificates

Certificate of completion

Digital certificate - Included

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.