HR - HR Consultant Course

Level 5 Diploma in HR Consultant - HR Consultant - 70 CPD Points - Upon successful completion, a learner will get a CPD Accredited Certificate of Completion.

HR Consultant Diploma is one of the best HR Consultant Diploma offered by ILC to provide Knowledge about HR Consultant to those who are looking to work in the HR Consultant and Management Sector. ILC is one of the Leading Online HR Consultant Diploma providers in the United Kingdom, HR Consultant Diploma includes important modules that teach the learner about their need and succession in their professional life.

HR Consultant Diploma is a provider learner with key information about the application and skills that are demanded in HR Consultant Sector. HR Consultant Diploma provides lessons, modules, and quizzes to get access and knowledge on the end provided with a Professional Certificate that helps in Career building in professional life. HR Consultant Diploma makes learners able to the concept of HR management, Coaching and Mentoring, Conflict Resolution, Creative Problem Solving, Customer Support, Employee Motivation, and Employee Recruitment.

Course Benefits

The following is included for online study with Inspire London College (ILC)

1. Courses / Training that best suit to Work Experience, Knowledge and Skills
2. Self-paced Training/Courses to continue working while studying
3. Self-Paced Courses to get free from the deadlines
4. Course materials that include Training Manual, Mock Quizzes and Case Studies that challenge you to apply your knowledge that can be in PDF, Microsoft Word, Excel, PowerPoint format.
5. Assessment resources accessible through our online Moodle 24/7.
6. A professional one-to-one tutor to provide all-inclusive assistance throughout the course via online.

Course Outline of Level 5 Diploma in HR Consultant - 70 CPD Points

Level 5 HR Consultant Diploma is Professional Development Diploma. To achieve a Level 5 HR Consultant Diploma learner must have to achieve 7 Modules with 70 Credits to get Certificate of Completion from ILC.

Modules Outline of Level 5 Diploma in HR Consultant

Module 1: Human Resource Management

This HR Consultant module covers the following key topics:

• Describe the implications of different aspects of Human Resource Management on their daily responsibilities
• Define human resources terms and subject matter
• Recruit, interview, and retain employees more effectively
• Follow up with new employees in a structured manner
• Be an advocate for your employees’ health and safety
• Provide accurate, actionable feedback to employees
• Act appropriately in situations requiring discipline and termination
• Evaluate some of the strengths and opportunities for Human Resources in your own workplace
• Identify three areas for further development within the Human Resources field as part of a personal action plan

Module 2: Coaching and Mentoring

This HR Consultant module covers the following key topics:

• Define coaching, mentoring and the GROW model.
• Identify and set appropriate goals using the SMART technique of goal setting.
• Identify the steps necessary in defining the current state or reality of your employee’s situation.
• Identify the steps needed in defining options for your employees and turn them into a preliminary plan.
• Identify the steps in developing a finalized plan or wrapping it up and getting your employees motivated to accomplish those plans.
• Identify the benefits of building and fostering trust with your employees.
• Identify the steps in giving effective feedback while maintaining trust.
• Identify and overcoming common obstacles to the growth and development of your employees.
• Identify when the coaching is at an end and transitioning your employee to other growth opportunities.
• Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee.

Module 3: Conflict Resolution

This HR Consultant module covers the following key topics:

• Understand what conflict and conflict resolution mean
• Understand all six phases of the conflict resolution process
• Understand the five main styles of conflict resolution
• Be able to adapt the process for all types of conflicts
• Be able to break out parts of the process and use those tools to prevent conflict
• Be able to use basic communication tools, such as the agreement frame and open questions
• Be able to use basic anger and stress management techniques

Module 4: Creative Problem Solving

This HR Consultant module covers the following key topics:

• Understand problems and the creative problem-solving process
• Identify types of information to gather and key questions to ask in problem-solving
• Identify the importance of defining a problem correctly
• Identify and use four different problem definition tools
• Write concrete problem statements
• Use basic brainstorming tools to generate ideas for solutions
• Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
• Evaluate potential solutions against criteria, including cost/benefit analysis and group voting

Module 5: Customer Support

This HR Consultant module covers the following key topics:

• Define customer support
• Know the different venues for customer support
• Recognize the challenges of customer support
• Learn different applications
• Know proper forms of documentation
• Learning to be proactive in customer support

Module 6: Employee Motivation

This HR Consultant module covers the following key topics:

• Defining motivation, an employer’s role in it and how the employee can play a part
• Identifying the importance of Employee Motivation
• Identifying methods of Employee Motivation
• Describing the theories which pertain to Employee Motivation – with particular reference to psychology
• Identifying personality types and how they fit into a plan for Employee Motivation.
• Setting clear and defined goals.
• Identifying specific issues in the field, and addressing these issues and how to maintain this going forward.

Module 7: Employee Recruitment

This HR Consultant module covers the following key topics:

• Defining recruitment.
• Understanding the selection process.
• Recognizing the GROW model and how to set goals.
• Preparing for the interview and question process.
• Identifying and avoiding bias when making offers.
• Discovering ways to retain talent and measure growth

Course / Training Format

After successful enrolment, the learner will get access to ILC Moodle, where all the study material / Training Manual will be available. ILC Moodle can be accessed 24/7 anywhere, anytime.

Training Manual contains several modules, each having specific knowledge and case study at the end. All the courses material will be in the form of texts (images/illustrations), and there are no video or live lectures during the training course. The Test (MCQ’s) will be based on modules of the Training Manual.

Assessment

After studying through the training manual, Learner will have to attempt the Final Test (online multiple-choice test – 2 attempts), if necessary, may attempt the test third times at no extra cost. Your test will be assessed automatically and straightaway so that you will directly know whether you have been successful or not. The passing score is 80%. You can retake the test in the case of not being successful at the first attempt.

Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test - Unlimited attempts).

All test(s) are online and are taken either through or after the course; these are included in the course price.

Duration

The minimum time period to complete this training is 4 Weeks. But it is a self-paced course, and the duration of completion depends on the learner’s pace and ability to give time to study.

Learners will have access to their course via Moodle for up to 12 months from the date of enrolment. During this period, flexibility will be given to learners for completing the course at any time.

Certificate

Upon successfully passing the course, Learner needs to pay for CPD Accredited Certificate of Completion either in PDF format or Hardcopy From ILC.

CPD Accredited Certificate of Completion (PDF format) = £42

CPD Accredited Certificate of Completion (Hardcopy) = £65 + postage charges £15 = £80

There are no precise requirements for HR Consultant Diploma as no prior knowledge and experience of HR Consultant is required.

Students seeking to enroll for this course should meet the following requirements;

• Basic knowledge of English Language & Basic Computer Skills
• Be age 16 years or above

After completing the HR Consultant Diploma, the learner will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance the skills for your career in the relevant employment sector.

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