Skip to content

Housing Officer Training with Tenant Selection and Tenant Management

Level 6 Endorsed Diploma | Exam & Tutor Support Included | 24x7 Instant Access | Lifetime Access | Summer Sale


One Education

Summary

Price
Save 4%
£12 inc VAT (was £12.50)
Offer ends 30 June 2024
Study method
Online
Duration
610 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
150 CPD hours / points
Achievement
Certificates
  • Digital certificate - £9
  • Hard copy certificate - £15
  • QLS Endorsed Certificate - £109
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

295 students purchased this course

Add to basket or enquire

Overview

Our Housing Officer Training course is endorsed by the Quality Licence Scheme, ensuring your newly-acquired skills will enhance your professional development. The course is also accredited by CPD.

Housing officers are responsible for assisting tenants in renting a property from a housing association or council. It is their job to look after tenants’ needs and ensure that all properties are maintained and looked after. In this course, you will familiarise with the day-to-day role of a housing officer, and the necessary skills required for this line of work.

In this comprehensive course, you will learn how to build solid relationships with your tenants and be able to advise them on matters such as finance and repairs. We will take you step-by-step through the inspection process, and the checklist for ensuring a home is safe and well-maintained. You will also learn about the history of social housing and the fundamentals of social housing management.

HIGHLIGHTS OF THE HOUSING OFFICER TRAINING

  • Develop your understanding of the role and responsibilities of a housing officer
  • Learn how to assess the needs of people applying for housing
  • Understand how to carry out housing inspections to make sure properties are well-maintained
  • Be able to form strong relationships with tenants and build their trust
  • Have a solid understanding of the legal responsibilities of a housing officer
  • Strengthen your customer service, problem-solving and organisational skills
  • Have the ability to deal with anti-social behaviour and tenant complaints in a professional & helpful manner
  • Develop the skills to advise your tenants and address their needs in meetings

Reality Check:

Many students claim that even though this course is shorter than other courses they have taken, it has taught them considerably more. This is because the course is designed to be laser-focused on the most important aspects of the topic. Instead of covering irrelevant details or unnecessary fluff, this course gets straight to the point, giving students the information and skills they need to excel in their field.

Why People Enrol this Course From One Education:

  • Eligibility for an Endorsed certificate upon successful completion of the course
  • Learning materials of our course contain engaging voice-over and visual elements for your comfort
  • Get 24/7 access to all course content for a full year
  • Complete the course at your own pace
  • Each of our students gets full tutor support on weekdays (Monday to Friday)
  • Efficient assessments and instant results upon completion of our course

Achievement

Certificates

Digital certificate

Digital certificate - £9

Certificate of completion

Digital certificate - £9

Hard copy certificate

Hard copy certificate - £15

Hard copy certificate - £15

  • Hardcopy Certificate (within the UK): £15
  • Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

QLS Endorsed Certificate

Hard copy certificate - £109

Certificate of Achievement

Endorsed Certificate of Achievement from the Quality Licence Scheme

After successfully completing the course, learners will be able to order an endorsed certificate titled 'Advanced Diploma in Housing Officer Training at QLS Level 6' as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying —

  • In UK: £109
  • International: £119

CPD

150 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Module Attributes:

The course has been meticulously designed to deliver maximum information in minimum time. This approach enables students to easily comprehend the core concepts and confidently apply them to diverse real-life scenarios.

Curriculum Breakdown:

  • Module 01: Introduction to Social Housing
  • Module 02: Career Prospects of Social Housing Manager
  • Module 03: Tenant Selection and Tenant Management
  • Module 04: Managing Rental Income and Arrears
  • Module 05: Time Management
  • Module 06: Organisational Skills
  • Module 07: Communication Skills
  • Module 08: Negotiation Techniques
  • Module 09: Dealing with Anti-Social Behaviours
  • Module 10: Stress Management
  • Module 11: Maintenance, Safety, and Security of Social Housing
  • Module 12: Resident Involvement in Social Housing

Method of Assessment

  • MCQ Based
  • Passing Marks 60%
  • Unlimited Retake Exam
  • Instant Assessment and Feedback

Certification

  • Quality Licence Scheme (QLS) Endorsed Certificate
  • CPD Accredited (CPD QS) Certificate
  • Digital (PDF) & Hardcopy certificates are available

Certificate of Achievement

Endorsed Certificate of Achievement from the Quality Licence Scheme

After successfully completing the course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying —

  • Within the UK: £119
  • International: £119 + £10 (postal charge) = £129

CPD Accredited Certification from One Education

After successfully completing this course, you will qualify for the CPD accredited certificate from One Education, as proof of your continued professional development. Certification is available in both PDF & hardcopy format, which can be received by paying —

  • PDF Certificate: £9
  • Hardcopy Certificate (within the UK): £15
  • Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Who is this course for?

This course is ideal for

  • Property Maintenance Officer
  • Housing Inspector
  • Real Estate pros
  • People already working in the relevant fields and want to polish their knowledge and skill.

Requirements

There are no specific prerequisites to enrol in this course. Anyone and everyone can take this course.

Career path

  • Senior Housing Officer: £35,000 - £50,000 per year
  • Area Manager: £40,000 - £60,000 per year
  • Sheltered Housing Officer: £22,000 - £30,000 per year
  • Supported Housing Worker: £18,000 - £26,000 per year
  • Housing Officer: £20,000 - £30,000 per year
  • Tenancy Officer: £22,000 - £28,000 per year
  • Neighbourhood Officer: £20,000 - £28,000 per year
  • Housing Support Officer: £18,000 - £25,000 per year

Questions and answers


No questions or answers found containing ''.


sarah asked:

I have just signed up for the social housing management course, can this course be taken at the same time? Many thanks, sarah

Answer:

Dear Sarah, Thank you for contacting us. Yes, and you will have one year access to the course after purchasing. Therefore, you can complete the course at a convenient time. Stay Safe Stay Healthy.

This was helpful. Thank you for your feedback.
Emmanuel Takpe asked:

I have no experience in housing,is this course possible for me to take,thanks

Answer:

Dear Emmanuel, Thanks for your question. Yes, you can take the course.

This was helpful. Thank you for your feedback.
Jodi asked:

Is the end examination question based or is it assignment/essay based please?

Answer:

Dear Jodi, Good Afternoon. This course will be assessed through a written assignment.

This was helpful. Thank you for your feedback.

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.