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Hotel Software : Mastering Opera PMS

Accredited by CPD & IAP | FREE Digital Certificate | Premium Quality Video Lessons | No Hidden Fees

1 Training


£14 inc VAT
Study method
4 hours · Self-paced
Access to content
365 days
No formal qualification
4 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price


Mastering Opera PMS Hotel Software

Would you like to achieve an excellent online accredited UK qualification, which will demonstrate a high level of skill and knowledge? Look no further than this fantastic Mastering Opera PMS Hotel Software course.

The hotel industry and receptionist roles are set to keep on growing, and are currently some of the most in demand positions. So working in the hotel and hospitality industry is a great choice, and will mean you won’t be short of job offers! Not only that, working in a hotel means that once you’re qualified you are able to work anywhere in the world, especially if you know how to use Opera PMS, the world’s leading hotel software.

This excellent Mastering Opera PMS Hotel Software online accredited course will teach you to use the most popular and widely used hotel booking software, and will allow you to pursue a successful hotel reception career. Once qualified you can begin gaining working experience, and could eventually become a hotel reception manager, travelling all over the world. This course has been created by experts with years of experience, and covers everything you need to know to succeed.

Our learning material is available to students 24/7 anywhere in the world, so it’s extremely convenient. These intensive online courses are open to everyone, as long as you have an interest in the topic! We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date.

*Please note that Opera PMS software is not included with this course

What skills will I gain?

  • To navigate Opera PMS
  • To set up an Opera PMS profile
  • To book a reservation on Opera PMS
  • To check guests in and out
  • To carry out cashier functions
  • To manage alerts and traces
  • To manage room function, and status

Are there any course benefits?

  • Gain an accredited UK qualification
  • Access to excellent quality video tutorials
  • Learners will be eligible for a TOTUM Discount Card
  • One year’s access to the course
  • Support by phone, live chat, and email
  • Join a friendly online learning platform


4 CPD hours / points
Accredited by The CPD Certification Service

Course media



➽ (Module 01) Opera Pms – Opera Log In And Log Out, Main Screen

➽ (Module 02) Opera Pms – Profile Creation And Amendments

➽ (Module 03) Opera Pms – Profile Notes

➽ (Module 04) Opera Pms – Finding Reservation

➽ (Module 05) Opera Pms – Rate Query Screen

➽ (Module 06) Opera Pms – Creating Reservation

➽ (Module 07) Opera Pms – Preferences And Features Request

➽ (Module 08) Opera Pms – Amending Reservations

➽ (Module 09) Opera Pms – Cancelling Reservations

➽ (Module 10) Opera Pms – Check In

➽ (Module 11) Opera Pms – Check Out

➽ (Module 12) Opera Pms – Cashiering- Posting Charges

➽ (Module 13) Opera Pms – Cashiering- Splitting And Transferring Charges

➽ (Module 14) Opera Pms – Cashiering- Routing

➽ (Module 15) Opera Pms – Cashiering- Fast Postings And Fixed Charges

➽ (Module 16) Opera Pms – Alerts

➽ (Module 17) Opera Pms – Traces

➽ (Module 18) Opera Pms – Rooms Management- Room Status, Out Of Order And Out Of Service

➽ (Module 19) Opera Pms – Opera Reports

➽ (Module 20) Opera Pms – Hot Keys On Opera

Method of assessment

  • At the end of the Mastering Opera PMS Hotel Software course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
  • Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.


Upon the successful completion of the course, you will be awarded the “Certificate in Mastering Opera PMS Hotel Software”.

Who is this course for?

  • This Mastering Opera PMS Hotel Software course would be suitable for anyone with reception experience who needs to use Opera
  • This Mastering Opera PMS Hotel Software course would also be useful for anyone seeking employment as a Hotel Receptionist, as many hotels use the software


  • You must be 16 or over
  • You should have a basic understanding of English, Maths and ICT
  • You will need a computer or tablet with internet connection (or access to one)

Career path

  • Hotel Receptionist (average UK yearly salary : £15,578)
  • Receptionist / Telephone Operator (average UK yearly salary : £15,298)
  • Front of House (average UK yearly salary : £17,960)
  • Hotel Manager (average UK yearly salary : £25,339)

Questions and answers

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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.