Level 3 Diploma in Hospitality and Tourism Management

Level 3 Diploma in Hospitality and Tourism Management

Certificate of achievement in Hospitality and Tourism Management QLS Level 3. Additional CPD Accredited Certificate with 60 CPD points available with no extra study. The course comes with easy to understand e-learning study materials.

Endorsed Certificate of Achievement. Does hospitality management attracts you as a career? Take a start with this endorsed hospitality management course. In this six units of Hospitality course, the learner will be exposed to the real world of Hospitality management, managing front office operations, housekeeping, engineering and security, managing food and beverage operations, human resources management, marketing and advertising. The end result is to make the learner a proactive, creative and innovative hotel manager that will stand the test of time.

In the Hospitality course of this study, the learner will enjoy great benefits such as studying at their own suitable time, and preferred location. If you are a busy Hospitality manager, that hardly finds time to attend a fulltime offline Hospitality course, then you can register for this endorsed online Hospitality course, which will give you the option of studying at your pace. You will create your own study schedule.

This Hospitality course is really intensive and delivered in simple English language. In each unit, you will do an online assessment. The essence of this assessment is to verify the learner understands the core and basic concepts of professional Hospitality management.

This Hospitality is a 100% self-paced program, and therefore your tutor will always be on ground to assist you, and to ensure you have an awesome learning experience. Your tutor will be there for you, making sure you receive every necessary guidance that will enable you internalize the contents of the course to the optimum. This will enable you to study the Hospitality course with the assurance that someone is at your beck and call any time, any day.

Quality Licence Scheme

This course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.

Level 3 Diploma in Hospitality and Tourism Management

This Hospitality course is available to both those already working in the Hospitality management fields and for those that wants to build a lucrative career in it. To enjoy this program, you need to develop the zeal to learn, fluency in reading and writing English, a good computer with strong internet connection.

Your Hospitality course fee includes the training, materials, supporting documents and certificate of achievements issued at your graduation. You will get this certificate in less than 24 hours of your graduation. This Hospitality is the right program for you if you are looking for a Hospitality course that will make you a creative, most efficient, and highly motivated hotel manager with a reinvented mindset.

Both newcomers and those who are already in this field will be happy enjoying this Hospitality program. Among other things, they will learn principles of handling hotel management services with relentless determination, sincerity of purpose, credibility and diligence. By registering for this Hospitality course, you will be making a huge investment in your professional Hospitality management career.

Hospitality - Course Syllabus

The Hospitality course consists of the following six units:

Unit 1 – Hotel Management: Introduction

This module covers the following Key topics:

• What is Hospitality?
• Characteristics of the Hospitality Industry
• Scope of the Hospitality Industry
• Career Prospects in Hospitality Industry
• Classification of Accommodation Establishment
• Hotels and Their Classifications
• Types of Accommodation
• Modes of Hotel Management
• Hotel Departments
• Organisation of Hotel Departments and their Functions
• Functions of Major Hotel Departments
• Plus more

Unit 2 – Front Office Operations & Management

This module covers the following Key topics:

• Managing Front Office Operations
• Front Office Functions
• Front-of-the-House Operations
• The Function of the Front Office Manager
• The Art of Supervising
• The Reservations Office
• Types of Reservation System
• Accepting or Denying Reservations
• Yield Management: Choosing the Most Profitable Reservations
• Basic Concepts of Yield Management
• Generating Reservation Reports
• Managing Reservations
• Front Office Accounting
• The Electronic Front Office (EFO)
• Plus more

Unit 3 – Professional Management of Housekeeping, Engineering and Security Operations

This module covers the following to Key pics:

• Housekeeping, Engineering & Security
• Organisation of Housekeeping Department
• The Functions of the Housekeeping Department
• Management of Guest Amenities
• Importance of a Security Department
• Organisation of a Security Department
• In-House Security Departments versus Contracted
• Employee Training in Fire Safety
• Developing the Emergency Communication Plan
• Plus more

Unit 4 – Management of Food & Beverage Operations in Hospitality

This module covers the following Key topics:

• Managing Food and Beverage Operations
• Food and Beverage Operations
• Assessment of Market and Consumer Needs
• Food Service Operation System
• Types of Menu
• Comparison of Different Types of Menus
• Managing Food Service Operations
• Types of Wine and Drinks
• Computer Applications in Food and Beverage Services
• Selecting a Computer System
• Plus more

Unit 5 – Human Resource Management in Hospitality Industry

This module covers the following Key topics:

• Flexible Employees
• The Importance of Planning Ahead
• Advertising
• Plus more

Unit 6 – Marketing and Advertising Management in Hospitality

This module covers the following Key topics:

• Marketing and Advertising
• The Hotel Product
• Hospitality Product Augmentation
• Hotel Pricing and Distribution
• Determining and Creating a Specific Advertising Message
• Employee Relations/Labour Relations:
• Extended Marketing Mix for Hotels
• Marketing Consortium or Cooperatives
• Plus more

Hospitality - Course Benefits:

The Hospitality course has the following benefits:

• Full Tutor Support
• Self paced, no fixed schedules
• Available to students anywhere in the world
• 24/7 Access to the LMS ( Learning Management System )
• Easy to understand quality e-learning study materials

Course Material

All course materials are included in the Hospitality course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.

Our distance learning Hospitality course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:

• Online course materials
• Question papers
• Additional Supporting Material
• Useful Links

Course assessment

You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.

Tutor Support

When you enrol on a course with Staff Training Solutions you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.

Level 3 Diploma in Hospitality and Tourism Management

Our fully-endorsed Level 3 in Hospitality course provides invaluable teachings and industry insights for both newcomers to the profession and existing members of the workforce alike. Whether looking to secure your first hospitality position or climb the ladder to a higher leadership level, an internationally-recognized qualification could transform your career prospects for life.

Hospitality and Tourism Management

No particular entry requirement

Option 1

Certificate in Hospitality & Tourism Management QLS Level 3 endorsed by Quality Licence Scheme

Certificate Fee: £85 + postal charges

Option 2

Certificate in Hospitality & Tourism Management issued by STS

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£75 + postal charges

*Postage Charges: National £9, International £15

Level 3 Diploma in Hospitality and Tourism Management

Upon successful completion of our Hospitality Level 3 certificate, candidates may choose to pursue an extensive range of careers including:

• Director of Maintenance
• Director of Marketing
• Director of Operations
• Director of Sales
• Event Planner