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Hospitality Supervisor Course

Renard Resources

Summary

Price
£150 inc VAT
Or £50.00/mo. for 3 months...
Study method
Classroom
Duration
1 day · Part-time
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

Location & dates

Location

Address
67/68
Long Acre
Central London
London
WC2E9JD
United Kingdom
View on Map

Overview

Hospitality Supervisor Course - Leading from the front

Restaurant & Event Operations as a Supervisor

Brief

This course is designed to help individuals looking to progress in hospitality to the next level as a supervisor. This vocational one-day course covers the practical elements of a catering environment with guidance and knowledge provided in the process.

Course content

Introduction to Hospitality & Standards

Understanding Restaurant & Event Operations

Conflict Management

Sales Technique

Points of service - Enhancing guest experiences

Order making - Restaurant short hand & managing the pass

Payment and Tips - Cash handling, processes

Styles of Service - Restaurant

The Importance of team service - technique

Headwaiter Skillset, Top Tips & Your Hospitality Glossary

Certificates

Certificate of completion

Digital certificate - Included

Description

Learning Objectives

Understanding how to use body language to your advantage

How to sell effectively

How to manage conflict

Re-cap essential must haves in a front of house role

Understanding the flow of service

Maximising spends per head

Knowledge of the different styles of service

Why is team work important

Course Duration

7 hours including refreshment breaks and allowance for a lunch break

Couse includes

Training manual and work book is provided with a professional waiters friend.

Certificate to qualify for industry standards including all skills covered with a written reference.

Renard Resources will be your referee and confirm your aptitudes for the completed course.

Training is provided by a REC (Recruitment and Employment Confederation) accredited company

Location

Renard Training Academy 4th Floor, 67/68 Covent Garden, London WC2E 9JD

Dates

Thursday 19th July 2018

Thursday 26th July 2018

Thursday 2nd August 2018

Thursday 30th August 2018

Your requirements

We will provide you recommendations of your attire for the course to ensure you get the most from the training.

Who is this course for?

Anyone that is working in hospitality, has experience at as waiter and looking to progress in management.

Anyone that is looking to develop their skills and improve on their management approach.

Requirements

There are requirements for this course just insure you are proactive with questions and prepared to get hands on.

Career path

This is for anyone starting our in management and looking to build a foundation of skills to identify what is required to progress in the hospitality industry.

Questions and answers

No questions or answers found containing ''.

Tracy asked:

I stay in scotland in angus do u do this course closer to me??

Answer:

Hello Tracy, Thank you for your message, unfortunately not as we are a company based in London and our Academy is based in central London too where all our courses run from. I hope this has helped with your query. Many best regards Renard Resources

This was helpful. Thank you for your feedback.
Rita asked:

Is the course also apply to international students?

Answer:

Hello Rita, Thank you for your message, our paid courses are available to anyone and are in English. If you are interested send me a message I can reply back with further details. I look forward to hearing back from you soon. Thank you.

This was helpful. Thank you for your feedback.
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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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