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Hospitality Supervisor Course


Renard Resources

Summary

Price
£150 inc VAT
Study method
Classroom
Duration
1 Day, Part-time
Qualification
No formal qualification
Additional info
  • Tutor is available to students
  • Certificate of completion available and is included in the price

2 students purchased this course

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Location & dates

Location
Address
67/68
Long Acre
Central London
London
WC2E9JD

Overview

Hospitality Supervisor Course - Leading from the front

Restaurant & Event Operations as a Supervisor

Brief

This course is designed to help individuals looking to progress in hospitality to the next level as a supervisor. This vocational one-day course covers the practical elements of a catering environment with guidance and knowledge provided in the process.

Course content

Introduction to Hospitality & Standards

Understanding Restaurant & Event Operations

Conflict Management

Sales Technique

Points of service - Enhancing guest experiences

Order making - Restaurant short hand & managing the pass

Payment and Tips - Cash handling, processes

Styles of Service - Restaurant

The Importance of team service - technique

Headwaiter Skillset, Top Tips & Your Hospitality Glossary

Description

Learning Objectives

Understanding how to use body language to your advantage

How to sell effectively

How to manage conflict

Re-cap essential must haves in a front of house role

Understanding the flow of service

Maximising spends per head

Knowledge of the different styles of service

Why is team work important

Course Duration

7 hours including refreshment breaks and allowance for a lunch break

Couse includes

Training manual and work book is provided with a professional waiters friend.

Certificate to qualify for industry standards including all skills covered with a written reference.

Renard Resources will be your referee and confirm your aptitudes for the completed course.

Training is provided by a REC (Recruitment and Employment Confederation) accredited company

Location

Renard Training Academy 4th Floor, 67/68 Covent Garden, London WC2E 9JD

Dates

Thursday 19th July 2018

Thursday 26th July 2018

Thursday 2nd August 2018

Thursday 30th August 2018

Your requirements

We will provide you recommendations of your attire for the course to ensure you get the most from the training.

Who is this course for?

Anyone that is working in hospitality, has experience at as waiter and looking to progress in management.

Anyone that is looking to develop their skills and improve on their management approach.

Requirements

There are requirements for this course just insure you are proactive with questions and prepared to get hands on.

Career path

This is for anyone starting our in management and looking to build a foundation of skills to identify what is required to progress in the hospitality industry.

Questions and answers


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Rita asked:

Is the course also apply to international students?

Answer:

Hello Rita, Thank you for your message, our paid courses are available to anyone and are in English. If you are interested send me a message I can reply back with further details. I look forward to hearing back from you soon. Thank you.

This was helpful. Thank you for your feedback.

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