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Hospitality Supervisor Course - Leading from the front
Restaurant & Event Operations as a Supervisor
This course is designed to help individuals looking to progress in hospitality to the next level as a supervisor. This vocational one-day course covers the practical elements of a catering environment with guidance and knowledge provided in the process.
Introduction to Hospitality & Standards
Understanding Restaurant & Event Operations
Points of service - Enhancing guest experiences
Order making - Restaurant short hand & managing the pass
Payment and Tips - Cash handling, processes
Styles of Service - Restaurant
The Importance of team service - technique
Headwaiter Skillset, Top Tips & Your Hospitality Glossary
Understanding how to use body language to your advantage
How to sell effectively
How to manage conflict
Re-cap essential must haves in a front of house role
Understanding the flow of service
Maximising spends per head
Knowledge of the different styles of service
Why is team work important
7 hours including refreshment breaks and allowance for a lunch break
Training manual and work book is provided with a professional waiters friend.
Certificate to qualify for industry standards including all skills covered with a written reference.
Renard Resources will be your referee and confirm your aptitudes for the completed course.
Training is provided by a REC (Recruitment and Employment Confederation) accredited company
Renard Training Academy 4th Floor, 67/68 Covent Garden, London WC2E 9JD
Thursday 19th July 2018
Thursday 26th July 2018
Thursday 2nd August 2018
Thursday 30th August 2018
We will provide you recommendations of your attire for the course to ensure you get the most from the training.
Who is this course for?
Anyone that is working in hospitality, has experience at as waiter and looking to progress in management.
Anyone that is looking to develop their skills and improve on their management approach.
There are requirements for this course just insure you are proactive with questions and prepared to get hands on.
This is for anyone starting our in management and looking to build a foundation of skills to identify what is required to progress in the hospitality industry.
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Is the course also apply to international students?
Hello Rita, Thank you for your message, our paid courses are available to anyone and are in English. If you are interested send me a message I can reply back with further details. I look forward to hearing back from you soon. Thank you.This was helpful. Thank you for your feedback.
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