Level 3 Diploma in Hospitality and Tourism Management

Level 3 Diploma in Hospitality and Tourism Management

CPD Accredited Certificate with 60 CPD points available without extra study. The course comes with easy to understand e-learning study materials.

Hospitality Course Level 3 Endorsed Certificate of Achievement provides its learners a realistic look at all key sections of the Hospitality industry that will help anyone who is either currently working in management of a hotel in any role or is planning to pursue a career in Hospitality & Catering Management Field.

This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Accredited certificate from a registered awarding body can be claimed on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee.

Level 3 Diploma in Hospitality and Tourism Management

The essence of the assessment is to verify your knowledge of the course, and know whether you are following the principles taught in the course. Should you need any assistance at anytime, feel free to reach out to your tutor- they will be 100% available to assist you with professional finesse.

Hospitality - Course Syllabus

The Hospitality - Course Level 3 course consists of the following six units:

Unit 1 – Introduction to Hospitality & Hotel Management

This module covers the following Key topics:

• What is Hospitality?
• Characteristics of the Hospitality Industry
• Scope of the Hospitality Industry
• Career Prospects in Hospitality Industry
• Classification of Accommodation Establishment
• Hotels and Their Classifications
• Types of Accommodation
• Modes of Hotel Management
• Hotel Departments
• Organisation of Hotel Departments and their Functions
• Functions of Major Hotel Departments
• Plus more

Unit 2 – Principles of Hotel Front Office Operations

This module covers the following Key topics:

• Managing Front Office Operations
• Front Office Functions
• Front-of-the-House Operations
• The Function of the Front Office Manager
• The Art of Supervising
• The Reservations Office
• Types of Reservation System
• Accepting or Denying Reservations
• Yield Management: Choosing the Most Profitable Reservations
• Basic Concepts of Yield Management
• Generating Reservation Reports
• Managing Reservations
• Front Office Accounting
• The Electronic Front Office (EFO)
• Plus more

Unit 3 – Role of the Maintenance Departments in Hotels (Housekeeping, Engineering & Security Operations)

This module covers the following to Key pics:

• Housekeeping, Engineering & Security
• Organisation of Housekeeping Department
• The Functions of the Housekeeping Department
• Management of Guest Amenities
• Importance of a Security Department
• Organisation of a Security Department
• In-House Security Departments versus Contracted
• Employee Training in Fire Safety
• Developing the Emergency Communication Plan
• Plus more

Unit 4 – Hotel Food and Beverage Management

This module covers the following Key topics:

• Managing Food and Beverage Operations
• Food and Beverage Operations
• Assessment of Market and Consumer Needs
• Food Service Operation System
• Types of Menu
• Comparison of Different Types of Menus
• Managing Food Service Operations
• Types of Wine and Drinks
• Computer Applications in Food and Beverage Services
• Selecting a Computer System
• Plus more

Unit 5 – Hotel Industry : Human Resource Management

This module covers the following Key topics:

• Flexible Employees
• The Importance of Planning Ahead
• Advertising
• Plus more

Unit 6 – Hotel Marketing and Advertising Trends

This module covers the following Key topics:

• Marketing and Advertising
• The Hotel Product
• Hospitality Product Augmentation
• Hotel Pricing and Distribution
• Determining and Creating a Specific Advertising Message
• Employee Relations/Labour Relations:
• Extended Marketing Mix for Hotels
• Marketing Consortium or Cooperatives
• Plus more

Hospitality - Course Benefits

This Hospitality - Certificate Level 3 course has the following benefits:

• Full Tutor Support
• Self paced, no fixed schedules
• Available to students anywhere in the world
• 24/7 Access to the LMS ( Learning Management System )
• Easy to understand quality e-learning study materials

Hospitality - Course Material

All course materials are included in the Hospitality - Certificate Level 3 course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.

Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:

• Online course materials
• Question papers
• Additional Supporting Material
• Useful Links

Hospitality - Course assessment

You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.

Tutor Support

When you enrol on a Hospitality - Certificate Level 3 course with CPD Courses you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.

Level 3 Diploma in Hospitality and Tourism Management

Our fully-accredited Hospitality Course Level 3 course provides invaluable teachings and industry insights for both newcomers to the profession and existing members of the workforce alike. Whether looking to secure your first hospitality position or climb the ladder to a higher leadership level, an internationally-recognized qualification could transform your career prospects for life.

CPD specialises in comprehensively flexible online study programs for those who do not have time to commit to traditional full-time education. Regardless of how busy your current lifestyle and schedule, our Hospitality Certificate Level 3 can be studied in your own time and at your own pace, with no deadlines or time restrictions to worry about. What’s more, you can count on the support of our world-class tutors and the wider CPD team from start to finish.

With no specific prior education or experience required, our courses are open to every candidate with the desire to succeed!

Hospitality and Tourism

There is no particular entry requirement.

Option 1

CPD Accredited Certificate (issued by CPD Standard Office)

(PDF format)=£30

(Hard copy)=£75 + postal charges

Option 2

Certificate in Counselling Skills issued by CPD (Courses for Professional Development)

PDF Certificate - FREE

Hard copy - £25 + postal charges

*Postage Charges: National £9, International £15

Level 3 Diploma in Hospitality and Tourism Management

Upon successful completion of our Hospitality Course Level 3, candidates may choose to pursue an extensive range of careers including:

• Director of Maintenance
• Director of Marketing
• Director of Operations
• Director of Sales
• Event Planner

Currently there are no Q&As for this course. Be the first to ask a question.