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Hospital Management:03 – Outpatient Services (OPD)

Hospital Management:03 – Outpatient Services (OPD)



£99 inc VAT
Or £33.00/mo. for 3 months...
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Course format What's this?
3 hours · Self-paced
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Lifetime access
No formal qualification
  • Course Completion Certificates - Free

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Introduction to Outpatient services aims at providing insight about the definition of Outpatient services. Further it will put insight on characteristics and Importance of Outpatient services in Hospital Operations Management. We will also discuss about the outpatient, New patient, old patient by definition and try to understand meaning of unit of service and service time concepts.


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you get verifiable certificates for each course with a unique link. These link can be included in your resume/Linkedin profile to Hospital Management:03 – Outpatient Services (OPD)


Learner will also get insights of things to be considered for OPD Layout planning, how to determine the no of OPD Or examination room as per the population catered and other assumptions. We will discuss the patient flow diagram of OPD floor. We will also understand difference between Dispensary and OPD. Definition of Ancillary services and its importance in OPD operations Management.

Hospital Management:03 – Outpatient Services (OPD) Curriculum

1. Introduction
2. Importance of OPD
3. Ancillary Services and Common Problems in OPD
4. Effective OPD operation

Who is this course for?

  • Students
  • Professional- Nursing home Directors, Floor Coordinators, Jr Medical administrators, OPD Managers, Clinicians, Polyclinics administrators
  • Anyone who wants to know about Outpatient service department operations.


Basic Computer Knowledge and English Knowledge
A PC with internet
A little knowledge about Hospital

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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.