Health Safety & Environment, Sustainable Operations & Quality Management

This course aims to provide in-depth knowledge of aspects that are critical for the operations of any business. Operations management is concerned with effectively and efficiently designing, managing and optimizing processes, which are prevalent in both service and production organisations in various sectors such as banking, health care, education, retail, food and beverages, mining and manufacturing. Topics include: Sustainable Operations and Quality Management; Workplace Health and Safety; What is Environmental Sustainability?; Sustainable Operations Management; Quality Management; and General Methods & Tools for Internal- External Interface.

Reed courses certificate of completion

Digital certificate - Included

Certificate of completion

Digital certificate - £3

• Health Safety and Environment Project Management 25:55

  • 1: HS&E - Sustainable Operations and Quality Management 01:59
  • 2: Workplace Health and Safety 02:53
  • 3: Managing Risks to Health and Safety at the Workplace 01:23
  • 4: Managing Risks - Who Should be Covered 01:15
  • 5: Controlling the Risks 01:35
  • 6: What is Environmental Sustainability? 01:35
  • 7: Sustainable Operations Management 02:04
  • 8: Quality Management 02:24
  • 9: Total Quality Management (TQM) 01:00
  • 10: TQM Strategies for Improving Operations 02:19
  • 11: Project Management - General Methods and Tools for Internal - External Interface 02:05
  • 12: Operations Management Vs. Project Management 01:56
  • 13: Project Manager and Operational Management Skills 00:54
  • 14: Managing a Project 02:33

• Knowledge Quiz 01:00

  • 15: Knowledge Quiz 01:00

BACKGROUND:
Operations management (OM) is defined as “the design, operation, and improvement of the systems that create and deliver the firm’s primary products and services”. OM practices and research must respond to demands to address sustainability. Creating a safe work environment is critical to the success of your business, and is one of the best ways to retain staff and maximise productivity. This response is triggered by environmental concerns, the well-being of workers and communities, and other broad social demands. Definition of sustainable OM as the pursuit of social, economic and environmental objectives – the triple bottom line (TBL) – within operations of a specific firm and operational linkages that extend beyond the firm to include the supply chain and communities. As a business owner you have responsibilities regarding health and safety in your workplace. Different aspects of operational management like product design, social standards, lean operations, and supply chain management can be considered for a sustainable practice.

LEARNING OUTCOMES:
Upon the completion of this module, users will be able to:
• Gain a high-level understanding of the operations fundamental which includes efficiency vs. effectiveness, operational strategies, and system view of operations.
• Analyse and evaluate theoretical and practical knowledge of the operations of process design and capacity management to develop solutions.
• Analyse and evaluate the principles of workflow organisation to design a short-term operational plan to meet demand.

TIME: Up to 2 Hours

OTHER INFORMATION:
• No prerequisites.
• No materials distributed.
• No formal assessments required.

• Business Managers
• Students
• Self Employed Individuals
• Start-up Companies
• Executives
• Entrepreneurs

• No prerequisites.
• No materials distributed.
• No formal assessments required.

• Administrator
• Business Development Officer
• Consultant
• Government Officer
• Manager
• Operations Manager
• Project Manager

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