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Giving Constructive Feedback
METAVERSESKILLS

Interactive Video Lessons | Free E-Certificate | Tutor Support

Summary

Price
£19 inc VAT
Study method
Online, On Demand 
Duration
0.6 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Certification of Completion - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

1 student purchased this course

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Overview

Effective feedback is a critical skill in personal and professional development. This online course, "Giving Constructive Feedback," is designed to equip you with the knowledge and tools needed to provide feedback that is not only constructive but also fosters growth and positive outcomes.

Throughout this course, you will learn the art of giving feedback that inspires improvement, strengthens relationships, and enhances productivity. Whether you are a manager looking to improve your leadership skills or an individual seeking to enhance your communication abilities, this course will provide you with practical techniques and strategies to become a feedback expert.

Certificates

Curriculum

1
section
15
lectures
0h 37m
total
    • 1: _4_ Receiving Feedback 01:08
    • 2: _5_ Coaching and Mentoring 01:24
    • 3: 1_ Understanding Feedback 01:10
    • 4: 2_ Effective Communication Skills 01:34
    • 5: 3_ Delivering Constructive Feedback 01:19
    • 6: 1_Understanding Feedback 02:50
    • 7: 2.1_Active Listening Techniques 03:08
    • 8: 2_Effective Communication Skills 02:35
    • 9: 3.1_Preparing for Feedback Conversations 03:00
    • 10: 3_Delivering Constructive Feedback 02:50
    • 11: 4.1_Handling Negative Feedback Gracefully 02:57
    • 12: 4_Receiving Feedback 02:34
    • 13: 5.1_Key roles of a coach 03:33
    • 14: 5_Coaching and Mentoring 03:09
    • 15: The Role of Feedback in Personal and Professional 02:51

Description

Module 1: Introduction to Constructive Feedback

- Understanding the importance of feedback

- Differentiating between constructive and destructive feedback

- Real-life examples of the impact of feedback

Module 2: The Feedback Process

- The feedback loop: giving, receiving, and acting on feedback

- Identifying feedback objectives and goals

- Timing and frequency of feedback

Module 3: Building a Feedback-Friendly Environment

- Creating a culture of open communication

- Overcoming common barriers to effective feedback

- Establishing trust and rapport

Module 4: Types of Feedback

- Positive feedback: recognition and reinforcement

- Constructive feedback: addressing areas for improvement

- Balancing positive and constructive feedback

Module 5: The Art of Effective Communication

- Active listening skills

- Non-verbal communication in feedback

- Choosing the right communication channel

Module 6: The Feedback Delivery Process

- Structuring your feedback: the SBI model (Situation, Behavior, Impact)

- Using the "I" statements for ownership

- Providing actionable and specific feedback

Module 7: Handling Resistance and Defensiveness

- Recognizing common defensive reactions

- Strategies for dealing with defensive individuals

- Building resilience in receiving feedback

Module 8: Feedback in Different Contexts

- Giving feedback in one-on-one meetings

- Providing feedback in group settings

- Remote and digital feedback best practices

Module 9: Feedback for Personal Growth

- Using self-assessment and self-feedback

- Developing a personal improvement plan

- Seeking and using feedback from others

Module 10: Role-Playing and Practice

- Interactive exercises and role-playing scenarios

- Peer feedback and reflection

- Feedback simulation and case studies

Module 11: Feedback for Leadership and Team Development

- Using feedback to improve team dynamics

- Leading by example: feedback as a leadership tool

- Building a feedback-centric team culture

Module 12: Legal and Ethical Considerations

- Legal aspects of feedback in the workplace

- Ethical guidelines for providing feedback

- Ensuring fairness and objectivity

Who is this course for?

This course is suitable for anyone who would like to develop the understanding and practise the skills they need to confidently deliver and receive constructive and genuinely useful feedback.

Requirements

No prior knowledge or experience required

Career path

If you're looking for a job position or role that specifically involves giving and receiving feedback for personal development, here are some potential job titles:

  • Learning and Development Specialist
  • HR Manager/HR Business Partner
  • Leadership Development Coach
  • Organizational Development Consultant
  • Training and Development Coordinator
  • Performance Management Specialist
  • Executive Coach
  • Career Coach

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.