Giving Constructive Feedback
Interactive Video Lessons | Free E-Certificate | Tutor Support
METAVERSESKILLS
Summary
- Certification of Completion - Free
- Tutor is available to students
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Overview
Effective feedback is a critical skill in personal and professional development. This online course, "Giving Constructive Feedback," is designed to equip you with the knowledge and tools needed to provide feedback that is not only constructive but also fosters growth and positive outcomes.
Throughout this course, you will learn the art of giving feedback that inspires improvement, strengthens relationships, and enhances productivity. Whether you are a manager looking to improve your leadership skills or an individual seeking to enhance your communication abilities, this course will provide you with practical techniques and strategies to become a feedback expert.
Certificates
Certification of Completion
Digital certificate - Included
Description
Module 1: Introduction to Constructive Feedback
- Understanding the importance of feedback
- Differentiating between constructive and destructive feedback
- Real-life examples of the impact of feedback
Module 2: The Feedback Process
- The feedback loop: giving, receiving, and acting on feedback
- Identifying feedback objectives and goals
- Timing and frequency of feedback
Module 3: Building a Feedback-Friendly Environment
- Creating a culture of open communication
- Overcoming common barriers to effective feedback
- Establishing trust and rapport
Module 4: Types of Feedback
- Positive feedback: recognition and reinforcement
- Constructive feedback: addressing areas for improvement
- Balancing positive and constructive feedback
Module 5: The Art of Effective Communication
- Active listening skills
- Non-verbal communication in feedback
- Choosing the right communication channel
Module 6: The Feedback Delivery Process
- Structuring your feedback: the SBI model (Situation, Behavior, Impact)
- Using the "I" statements for ownership
- Providing actionable and specific feedback
Module 7: Handling Resistance and Defensiveness
- Recognizing common defensive reactions
- Strategies for dealing with defensive individuals
- Building resilience in receiving feedback
Module 8: Feedback in Different Contexts
- Giving feedback in one-on-one meetings
- Providing feedback in group settings
- Remote and digital feedback best practices
Module 9: Feedback for Personal Growth
- Using self-assessment and self-feedback
- Developing a personal improvement plan
- Seeking and using feedback from others
Module 10: Role-Playing and Practice
- Interactive exercises and role-playing scenarios
- Peer feedback and reflection
- Feedback simulation and case studies
Module 11: Feedback for Leadership and Team Development
- Using feedback to improve team dynamics
- Leading by example: feedback as a leadership tool
- Building a feedback-centric team culture
Module 12: Legal and Ethical Considerations
- Legal aspects of feedback in the workplace
- Ethical guidelines for providing feedback
- Ensuring fairness and objectivity
Who is this course for?
- Continuous Improvement and Feedback Mastery
- Self-assessment and reflection
- Developing a lifelong feedback improvement plan
- Resources for ongoing learning and growth
Requirements
No prior knowledge or experience required
Career path
These courses are aimed at anyone who uses Microsoft Office, whether that is in study, at home, or at work. As our courses are tailored to all abilities with introductory, intermediate, and advanced levels, they are suitable for all learners. This ranges from beginners to those learners who want to refresh and update the knowledge they already have.
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
