- Certificate of completion - Free
- Tutor is available to students
This online course will help you understand the content of the ISO 9001:2008 quality management system, and provides an overview of best practice in the use of quality tools and techniques, and the management of continuous quality improvement programs.
Designed for supervisors and managers new to quality management or planning the improvement of a quality management system, this course provides a comprehensive introduction to quality management systems, and the contributions the methodologies can make to organizational effectiveness and performance.
The course examines the content of the ISO 9001:2008 quality management system, and provides an overview of best practice in the use of quality tools and techniques. In addition, your will learn about the role of TQM, and the development of continuous quality improvement methodologies, and in particular on the application of Kaizen.
Digital certificate - Included
The content of this course includes:
Learning with Global
Online courses at Global Management Academy are IPad, Android and Mobile Phone Compatible, and comprise:
You will have access to your course for 90 days from the date of purchase
Front Line managers and staff tasked with managing quality
How is the assessment method for this cours
Answer:Hi: The course assessment is through online multiple choice quizzes - learners can review their results and try a quiz as many times as needed to pass. If you wish to take this course as part of an ILM quaification, you will need to complete the written assignment. (see our ILM level 3 qualifications).
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