- Exam(s) / assessment(s) not included in price, and must be purchased separately
- Tutor is available to students
- TOTUM card available but not included in price What's this?
Executive Secretary and PA Training
ACCREDITED BY CPD & IAP | Free Digital Certificate Included | Unlimited Access 365 Days | Quality e-Learning Materials
1 Training
Summary
Overview
Executive Secretary and PA Training
With experience, Secretaries, Personal Assistants and Administrators can progress to higher level jobs. For someone who is looking for work after school or college it is an ideal starting point and this course will teach you all you need to know.
Our learning material is available to students 24/7 anywhere in the world, so it’s extremely convenient. These intensive online courses are open to everyone, as long as you have an interest in the topic! We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date.
What skills will I gain?
- Microsoft Word, Excel, Powerpoint, Access and Outlook
- Diary management, record keeping and filing
- Business, report and e-mail writing
- Handling confidential documents
- Taking notes, dictating, and proofreading
- Arranging interviews, bookings, and travel
- Delivering mail
- Speed reading and speed typing
- Creating an effective CV and cover letter
- Receptionist, customer service skills, and telephone skills
- Bookkeeping, Quickbooks for payroll management
- Invoicing and petty cash
CPD
Course media
Description
COURSE CURRICULUM
Module 01 : Job Functions and Description of a Secretary & PA
- Job functions and Description of a Secretary/ PA
Module 02 : Diary Management
- Diary Management
- Diary and Time Management with Outlook
Module 03 : Business Reports and Letter Writing
- Business Writing Skills
- Introduction to Business Report Writing
- Exploring Reports
- How to Prepare for Writing
Module 04 : E-Mails Writing Tips
- Introduction to Effective Email Writing
- Writing Email Messages
- Email Manners
Module 05 : Handling Confidential Documents
- Handling Confidential Documents
Module 06 : Successful Meeting Minutes
- Taking Minutes
Module 07 : Note Taking
- Note Taking
- Exercise Files: Note Taking
Module 08 : Data Management, Record Keeping and Filing
- Data Management & Record Keeping
Module 09 : Appointment Booking and Arranging Interviews
- Appointment Booking and Arrange an Interview
Module 10 : Delivering Postal Mail
- Delivering Postal Mail
Module 11 : Dictating
- Dictating
Module 12 : Customer Service and Telephone Handling Skills
- Customer Service Basics Over the Phone
- Get the facts- ask the right questions
- Discuss Solutions- learning to listen
- Dealing with difficult customers
- Developing Inbound & Outbound Telephone Skills
- Hot Telephone Tips
Module 13 : Organising a Meeting
- Organising a Meeting
Module 14 : Bookkeeping
- Introduction to Accounting
- Financial & Managerial Accounting
- Taxes
Module 15 : Invoicing/Petty Cash
- Invoicing and Petty cash
Module 16 : Document Proofreading
- Document Proofreading
Module 17 : Tips for Speed Reading
- Tips for Speed Reading
Module 18 : Microsoft Word
- Introduction to Microsoft Word
- First Step to MS Word
- Text Editing & Formatting
- Formatting Paragraph and Pages
- Creating Styles, Themes, Number and Bullets
- Columns & Tables
- Macros and Proofing
- Sharing and Reviewing Documents
- Modify Word Document
Module 19 : Microsoft Excel
- Getting Started with Microsoft Excel
- Data Entering
- Creating Formulas and Functions
- Formatting
- Worksheet Views, Multiple Worksheets and Workbooks
- IF, VLOOKUP, and Power Functions, Security & Sharing
- Data Management, Data Analysis Tools
- PivotTables & Macros
Module 20 : Microsoft PowerPoint
- Getting Started with Microsoft PowerPoint
- Working with Presentations & Slides
- Adding Pictures & Contents to Slides
- Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
- Preparing & Delivering the Presentation
- Reusing and Sharing Presentations
Method of assessment
- At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
- Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.
Certification
Upon the successful completion of the course, you will be awarded the “Certificate in Executive Secretary and PA Training”
KEY FEATURES
- Gain an accredited UK qualification
- Access to excellent quality study materials
- Learners will be eligible for TOTUM Discount Card
- Personalized learning experience
- One year’s access to the course
- Support by phone, live chat, and email
Who is this course for?
- Job hunters & School leavers
- students & graduates
Requirements
- You must be 16 or over
- You should have a basic understanding of English, Maths and ICT
- You will need a computer or tablet with internet connection and the Microsoft Office suite installed on to it (or access to one)
Career path
With this diploma, you are able to fulfil various roles, such as:
- Executive Assistant
- Executive Secretary
- Legal Secretary
- Medical Secretary
- Medical Receptionist
- Office Administrator
- Office Manager
- Personal Assistant
Questions and answers
what if i am paying in CFA
Answer:Dear Learner, The total course fee is £12 ONLY with no additional charges and you will receive a PDF certificate absolutely free upon successful completion of the course. Kindly note that as this is a fully online course, an online payment is required to register for this course. Best regards, Learner Support Team – 1Training
This was helpful.When my course (Executive secretary/PA) will start, date please
Answer:Dear Abdul Thank you very much for your query. Once you pay and enroll you must have received the login details with the link. Please contact the service provider 1 training instiute and meanwhile we will resend the logins after checking your details. Regards, Student Support Team.
This was helpful.hi the whole course fee is how much plz let me know
Answer:Dear Sidra, Thank you for your query. Please note that the full course fee of the Executive Secretary and PA course is £10. Upon successful completion of this course, all learners will be awarded a FREE e-certificate (PDF format), and can also pay only £19 to receive a printed version of the certificate if they wish. Regards, Student Support Team
This was helpful.
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
FAQs
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