Executive Secretarial & PA Diploma

An executive secretary refers to a person who provides support and assistance to the management and executives, whereas, a Personal Assistant refers to a person who provides assistance to a specific managerial person with their daily business and personal tasks. Secretaries and PA mostly have common work duties and responsibilities. However, these duties and responsibilities tend to vary from one country to another. Secretaries and Pas are mostly found in organisations and with the relevant knowledge and experience they can progress onto landing managerial and executive roles within organisations.

Secretaries and Pas have been an in-demand job position for many years now. Most organisations require the skills and assistance of secretaries and Pas for the proper functioning of their businesses. However, landing a secretarial or PA job role is no easy task. It requires huge amounts of training and knowledge. With this diploma in Executive Secretarial and PA diploma, aspiring secretaries and Pas will be provided with the necessary knowledge and skills that would be of great benefit for their careers. This diploma will cover practical knowledge on the job functions of office administrators, pas and secretaries. Learners will get to discover useful tips on business e-mail writing and note taking. They will then move onto explore the fundamentals of customer service, handling telephone calls and booking appointments and improve skills on petty cash, invoicing and managing payroll through this diploma. By the end of this diploma, learners will come out as confident and efficient individuals who will make significant progress within organisations.

We work in partnership with NUS, so all registered learners can get an NUS Extra discount card, which gives you amazing discounts on thousands of products from the biggest companies.

Why should you choose us?

• No Hidden Fee
• Free e-certificate (PDF)
• Free Career Support Service
• Free CV Writing and Interview Skills Pack available with this course.
• Get 2 days (48 hours) of free access to one of our 140 course strong course libraries, we will issue access upon your request when you have purchased a course.
• Nationally and internationally recognised Accredited qualification
• Excellent quality video tutorials
• You'll be eligible for an NUS Discount Card
• Get Tutor support Monday-Friday
• Get one year's access to the course
• Get support by phone, live chat, and email
• Join our friendly online learning platform
• Our Course is fully compatible with PC’s, Mac’s, Laptop, Tablet, and Smartphone devices. So, you can access your course on Wi-Fi, 3G or 4G.
• There is no time limit for completing this course, it can be studied in your own time at your own pace.
• All tests are online and are taken either during or after the course, these are included in the price.

This Diploma in Executive Secretarial and Personal Assistant covers the topics listed under the curriculum.

Course Curriculum

Following key topics are covered in this course;

Module 1. Job Functions And Description Of A Secretary/ And Pa
Module 2. Diary Management
Module 3. Business Reports And Letter Writing
Module 4. E-Mails Writing Tips
Module 5. Handling Confidential Documents
Module 6. Successful Meeting Minutes
Module 7. Note Taking
Module 8. Data Management, Record Keeping And Filing
Module 9. Appointment Booking And Arranging Interviews
Module 10. Delivering Postal Mail
Module 11. Dictating
Module 12. Customer Service And Telephone Handling Skills
Module 13. Organising A Meeting
Module 14. Bookkeeping
Module 15. Invoicing/Petty Cash
Module 16. Document Proofreading
Module 17. Quickbooks For Payroll Management
Module 18. Tips For Speed Reading
Module 19. Creating An Effective Cv And Cover Letter
Module 20. Time Management
Module 21. Motivating Employees
Module 22. Typing Speed Development
Module 23. Microsoft Word
Module 24. Microsoft Excel
Module 25. Microsoft Powerpoint
Module 26. Microsoft Outlook

Learning outcomes

• Learn practical knowledge on the job functions of office administrators, pas and secretaries
• Opportunity to gain the relevant skills and knowledge on how to handle confidential documents and minutes of the company
• Learn useful tips on business e-mail writing and note taking
• Learn the fundamentals of customer service, handling telephone calls and booking appointments
• Improve skills on petty cash, invoicing and managing payroll
• Learn how to become a confident and efficient individual within the organisation

Assessment

At the end of the course learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

Certification:

Successful candidates will be awarded certificates for “Diploma in Executive Secretarial & Personal Assistant Training“.

This course is especially suited for Office Administrators, PAs and Secretaries looking to further their careers

Learners for this course must be 16 years of age or above and should have a basic understanding of English language, numeracy and ICT.

On completion of the course, you will have many different career paths open to you, including:

• PA
• Secretary
• Legal Secretary
• Medical Secretary
• Executive Assistant

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