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Secretarial & PA Diploma
Accredited by CPD & iAP | FREE PDF Certificate Included | Unlimited Access for 365 Days | Quality Study Materials
Global Edulink
Summary
Overview
Executive Secretarial & PA Diploma
If you are interested in gaining a position as a highly paid Office Administrator, Secretary, or Personal Assistant, then this qualification from Global Edulink is the perfect opportunity. The course focuses on building practical knowledge, so that upon successful completion you are fully prepared for work. Whether you are a complete beginner or have some experience, this course covers everything in a concise manner.
Learning with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.
This Executive Secretarial & PA Diploma course (USA Standards) is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to secure your qualification.
Please Note: This Course is Based on USA Standards.
Students will be issued an official cover letter stating that you have completed 50 CPD hours at the completion of your Executive Secretarial and PA Diploma course.
- Free E-certificate (No additional cost for e-certificates)
CPD
Course media
Description
COURSE CURRICULUM
Module 01 : Job Functions and Description of a Secretary/ and PA
- Job functions and Description of a Secretary/ PA
Module 02 : Diary Management
- Diary Management
- Diary and Time Management with Outlook – 2007
- Diary and Time Management with Outlook – 2016
Module 03 : Business Reports and Letter Writing
- Business Writing Skills
- Introduction to Business Report Writing
- Exploring Reports
- How to Prepare for Writing
- Exercise Files: Business Report Writing
Module 04 : E-Mails Writing Tips
- Introduction to Effective Email Writing
- Writing Email Messages
- Email Manners
Module 05 : Handling Confidential Documents
- Handling Confidential Documents
Module 06 : Meeting Basics
- Leading Productive Meetings
Module 07 : Note Taking
- Active Listening and Note Taking
- Exercise Files: Note Taking
Module 08 : Data Management, Record Keeping and Filing
- Data Management & Record Keeping
Module 09 : Recruitment and Motivation
- Employee Handling
Module 10 : Delivering Postal Mail
- Postal Mail
Module 11 : Dictating
- Dictating
- Exercise Files Dictation
Module 12 : 12. Customer Service and Telephone Handling Skills
- Customer Service Basics Over the Phone
- Get the facts- ask the right questions
- Discuss Solutions- learning to listen
- Dealing with difficult customers
- Developing Inbound & Outbound Telephone Skills
- Hot Telephone Tips
Module 13 : 13. Bookkeeping
- Introduction to Accounting
- Financial & Managerial Accounting
- Taxes
Module 14 : Invoicing/Petty Cash
- Invoicing and Petty cash
Module 15 : Document Proofreading
- Document Proofreading
Module 16 : Quickbooks for Payroll Management
- Introduction to QuickBooks
- Setting up the Employee Payroll
- Running the Payroll
- Exercise Files: QuickBooks for Payroll Management
Module 17 : Tips for Speed Reading
- Tips for Speed Reading
Module 18 : Creating an Effective CV and Cover Letter
- Business Resumes & Job Applications
- How to Gather Information for Your CV
- Write your CV
- CV Writing Tips and Layouts
- Different CV Formats
- Saving a CV to Different Formats and Online CV Banks
- Finishing Your CV
Module 19 : Time Management
- Introduction to Time Management
- Productivity Principles
- What, When, Where Process
- Processing Email and Time Budgeting
- Exercise Files: Time Management
Module 20 : Typing Speed Development
- Effective Typing
Module 21 : Microsoft Word
- Introduction to Microsoft Word
- First Step to MS Word
- Text Editing & Formatting
- Formatting Paragraph and Pages
- Creating Styles, Themes, Number and Bullets
- Columns & Tables
- Macros and Proofing
- Sharing and Reviewing Documents
- Modify Word Document
- Exercise Files: Microsoft Word 2016
Module 22 : Microsoft Excel
- Getting Started with Microsoft Excel
- Data Entering
- Creating Formulas and Functions
- Formatting
- Worksheet Views, Multiple Worksheets and Workbooks
- IF, VLOOKUP, and Power Functions, Security & Sharing
- Data Management, Data Analysis Tools
- PivotTables & Macros
- Exercise Files: Microsoft Excel 2016
Module 23 : Microsoft Powerpoint
- Getting Started with Microsoft PowerPoint
- Working with Presentations & Slides
- Adding Pictures & Contents to Slides
- Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
- Preparing & Delivering the Presentation
- Reusing and Sharing Presentations
- Exercise Files: Microsoft PowerPoint 2016
Module 24 : Microsoft Outlook
- Getting Started with Outlook
- Adding and Connecting Accounts, Reading & Organizing Mails
- Creating and Sending Mail, Creating and Working with People
- Working with Delegates & Calendars
- Creating Tasks and Notes, Working with Outlook Data
Method of Assessment
- At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
- Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.
Certification
- Successful candidates will be awarded certificates for Diploma in Executive Secretarial & Personal Assistant Training.
Benefits you will gain
- High-quality e-learning study materials and mock exams.
- Tutorials/materials from the industry leading experts.
- 24/7 Access to the Learning Portal.
- The benefit of applying for TOTUM Discount Card.
- Recognised Accredited Qualification.
- Excellent customer service and administrative support
Who is this course for?
This course is especially suited for Office Administrators, PAs and Secretaries looking to further their careers
Requirements
This course requires no formal prerequisites and this certification is open to everyone
Career path
- Personal Assistant – £25,143 per annum
- Secretary – £19,554 per annum
- Legal Secretary – £18,881 per annum
- Medical Secretary – £20,332 per annum
- Executive Assistant – £30,568 per annum
Questions and answers
Do any of the Units cover travel arrangements? I find this key to be a PA/EA however is not listed on the outline of the course?
Answer:Dear Marta, Thank you for your Query. This course does not have any travel arrangement units, however this course is Recognised Accredited Qualification. Regards, Student Support Team
This was helpful.I'm a 57 year old, I already have audio/copy typing & reception/post office experience. How will this course be beneficial to me?
Answer:Dear Fiona, Thank you very much for your query. If your career goal is to become a Personal Assistant or Executive Secretary. This course can provide you with the confidence and strengthened skill set to work your way to the top, On completion you will be left with many career options open for you in the modern corporate world. If you already hold an employment, this course could be the qualification that helps you in your career progression goals. Regards, Student Support Team.
This was helpful.Is the Microsoft Word 2016? Does it include powerpoint, excel and outlook exams. Can you retake the course. What is the pass mark?
Answer:Dear Valerie Thank you very much for your query. Yes it is Microsoft Word 2016 and includes Power point excel and outlook. and you will have a final exam. Yes you can retake the course with a subscription. However you will receive 365 days access to our learning platform to complete the course. Regards, Student Support Team.
This was helpful.
Reviews
Legal information
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FAQs
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