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Executive and Personal Assistant

Super Saver Offer! CPD & IAO Accredited | Audio Visual Training | Free ID Card & Assessment Included | 365 Days Access


Academy for Health & Fitness

Summary

Price
£12 inc VAT
Study method
Online
Duration
2 hours · Self-paced
Access to content
365 days
Qualification
No formal qualification
CPD
10 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Overview

Executive and personal assistants play an important role in several businesses. The roles and responsibilities of Executive and Personal Assistant have evolved with the profitability of any company or organization.

Executive and Personal Assistant Training Course are designed to become an effective assistant that will make you a skilled employee who can efficiently assist the business management successfully.

By the end of the Executive and Personal Assistant Training course, as a learner, you will be able to adapt to the needs and styles of business management. You can communicate through written, verbal, and nonverbal methods, can improve time management skills and manage meetings effectively. You will be able to use the tools of the trade effectively.

Key Topics to Be Covered by Executive and Personal Assistant Training

  • Adaptation and anticipation with their needs
  • Initiative taking, social intelligence, basic business acumen, office management, active listening
  • Calendar management, Preparation for changes and surprises
  • Keeping others on track, urgent matrix, creating an agenda, keeping Minutes
  • Email protocol, keeping the meeting on time, variations for large and small meetings
  • Office machinery skills, computer and software skills, communication skills
  • Phone and voicemail etiquette, word processing, business writing, internet research, filtering data and information
  • Dealings, recognize the tricks, prioritizing your workload
  • Goal setting, planning, Staying on track, your confidentiality duty, keeping data secure, project management, trade shows
  • Interacting with Clients
  • Social Media Management

Learning Outcomes of Executive and Personal Assistant Training

  • You will learn how to work effectively with your manager.
  • Learn how to work with administrative soft skills
  • Learn effective time management
  • Know the organisational skills

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Experts created the Executive and Personal Assistant Training course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Executive and Personal Assistant Training course materials. Then, from any internet-enabled device, access the Executive and Personal Assistant Training course materials and learn when it's convenient for you.

Start your learning journey straight away with this Executive and Personal Assistant Training course and take a step toward a brighter future!

Skills You Will Gain

  • Adaptation skill
  • Time management skills
  • Soft skills
  • Meeting management skills
  • Organizational Skills

Why Prefer this Course?

  • Opportunity to earn a certificate accredited by CPD & IAO after completing this course
  • Student ID card with amazing discounts — completely for FREE! (£10 postal charges will be applicable for international delivery)
  • Standards-aligned lesson planning
  • Innovative and engaging content and activities
  • Assessments that measure higher-level thinking and skills
  • Complete the program in your own time, at your own pace
  • Each of our students gets full 24/7 tutor support

*** Course Curriculum ***

►►► Executive and Personal Assistant Training Course ◄◄◄

Introduction to the Course

  • Course Objectives

Module One: Working with Your Manager

  • Adapting to Their Style
  • Anticipate Their Needs
  • Getting Your Responsibilities Defined
  • When to Take the Initiative

Module Two: Administrative Soft Skills

  • Social Intelligence
  • Basic Business Acumen
  • Office Management
  • Active Listening

Module Three: Effective Time Management

  • Calendar Management
  • Prepare for Changes and Surprises
  • Keeping Others on Track
  • Urgent / Important Matrix

Module Four: Meeting Management

  • Creating an Agenda
  • Keeping Minutes
  • Keeping the Meeting on Time
  • Variations for Large and Small Meetings

Module Five: Tools of the Trade (I)

  • Email Protocol
  • Office Machinery
  • Computer and Software Skills
  • Communication Skills

Module Six: Tools of the Trade (II)

  • Phone and Voicemail Etiquette
  • Word Processing
  • Business Writing
  • Internet Research

Module Seven: Being an Effective Gatekeeper

  • Filtering Data and Information
  • Learn to Say No
  • Dealing with Difficult People
  • Recognize the Tricks

Module Eight: Organizational Skills

  • Prioritizing Your Workload
  • Goal Setting
  • Plan for Tomorrow, Today
  • Staying on Track

Module Nine: Confidentiality Guidelines

  • Your Confidentiality Duty
  • Be Diplomatic and Discreet
  • Keeping Data Secure
  • What to Do in Sticky Situations

Module Ten: Special Tasks

  • Project Management
  • Trade Shows
  • Interacting with Clients
  • Social Media Management

Assessment Process

Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course.

Show off Your New Skills with a Certificate of Completion

The learners have to complete the assessment of this Executive and Personal Assistant Training course to achieve the CPD & IAO Accredited Certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39.

Who is this course for?

Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody.

Requirements

You will not need any prior background or expertise to enrol in this course.

Career path

After completing this course, you are to start your career or begin the next phase of your career.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.