Estate Agent & Letting Agent Diploma

CPD-Accredited Certificate | Assessment & Instant Result | 10 CPD Points | Tutor Support | 24/7 Course Access for 1 Year



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£25 inc VAT (was £319)
Offer ends 27 November 2020
Study method
Online, self-paced
6 hours
Access to content
1 year
No formal qualification
10 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

3 students purchased this course

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The Estate Agent & Letting Agent Diploma is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It’s also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification.

This Estate Agent & Letting Agent Diploma consists of several modules that take around 6 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.

The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device.


10 CPD hours / points
Accredited by CPD Accreditation Group

Course media


Why choose this course

  • Earn a free e-certificate upon successful completion.
  • Accessible, informative modules taught by expert instructors
  • Study in your own time, at your own pace, through your computer tablet or mobile device
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Get 24/7 help or advice from our email and live chat teams
  • Full Tutor Support on Weekdays

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

********** Course Modules***********

**Estate Agent & Letting Agent Diploma**

*Estate Agent*

Module 1 - Estate Agent: An Introduction

  • What Is an Estate Agent?
  • Requirements for the Job
  • The History of the Estate Agent
  • Different Jobs in an Estate Agency
  • What Do Estate Agents Do?
  • Competitiveness within the Industry
  • Your Local Market
  • Summary of the Module

Module 2 - Different Types of Estate Agents

  • The Rental Agent
  • Domestic Estate Agent
  • Property Negotiators
  • Commercial Estate Agents
  • Agricultural Estate Agents
  • Property Managers
  • Summary of the Module

Module 3 - Getting Started on the Job

  • Getting Organised
  • Become a Professional
  • Think Success and Rate Your Progress
  • Spread the Word
  • Summary of the Module
  • Assessment

Module 4 - Listing Property: Finding the Sellers

  • Finding the Sellers
  • Working with Sellers
  • Preparing for the Listing Appointment
  • During the Listing Appointment
  • Taking the Listing
  • After Getting the Listing
  • Handling the Offer
  • Following up to Close
  • Summary of the Module

Module 5 - Valuation Process

Module 6 – Negotiatingas an Estate Agent

Module 7 - Selling Property: Finding the Buyers

Module 8 – Technology for Estate Agents

Module 9 - Regulation of Estate Agents

*Residential Lettings Course*

Module 1: A Look Inside a Letting Agency

  • What Is a Letting Agency?
  • Who Is a Letting Agent?
  • What Are the Types of Letting Agencies?
  • What Are the Records that a Letting Agent Keeps?
  • What Are the Staffing Requirements of a Letting Agency
  • What Are the Questions Landlord/ Property Owner Asks before Hiring
  • What Are The Specific Services Offered by Letting Agencies?
  • What Are the Skills & Qualities for Running a Letting Agency

Module 2: Operating Cost

  • General Operating Cost
  • Fees and Charges for Tenants & Landlords
  • Fees for Tenants
  • Fee for Landlords
  • How a Letting Agent Makes Money?

Module 3: Legal Requirement for Letting Agents

  • Registering with a Redress Scheme
  • Tenant Fees Act
  • GDPR for Letting Agent
  • Tenancy Deposit Protection
  • Safety Requirements and Energy Performance Certificate (EPC)
  • Gas and Electric appliances
  • Smoke and Carbon Monoxide Alarms
  • Energy Efficiency
  • Water Safety
  • The Non-resident Landlords Scheme

Module 4 – Listing Properties and Marketing

Module 5 – The Letting Process and Tenancy Agreement

Module 6 – The Property Management Process

Module 7 - Keeping Tenants Long Term


Upon successful completion of the course, you will be able to obtain your course completion PDF certificate free of cost. Print copy by post is also available at an additional cost of £9.99.

Who is this course for?

Whether you're an existing practitioner or aspiring professional, this Estate Agent & Letting Agent Diploma course will enhance your expertise and boost your CV with key skills and a professional qualification attesting to your knowledge.


The Estate Agent & Letting Agent Diploma is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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