Skip to content

Essential Office Administration

Essential Professional Office Administration course online by industry expert | Free PDF Certificate included

Course Central


£21 inc VAT
Study method
17 hours · Self-paced
Access to content
1 year
No formal qualification
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

5 students purchased this course

Add to basket or enquire


A masterclass in Essential Office Administration covering all essential skills and qualities, strong organisational understanding, effective planning & scheduling, organising meetings, communication, goal setting, keeping accurate accounting and bookkeeping records, time management, writing business letters, presentation with conflict resolution for anyone with any skill set to use the administrative duties and functions confidently as a professional. Skills in Office management can help a professional to ensure the smooth operations of any company to countless business tasks.

This Office Administration course, developed by an industry expert, allows employees to maintain office services by organising office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, and assigning and monitoring clerical functions in any sector. Office administration is a role that needs to be filled in quite a few different careers, and it's always going to be needed. Advanced office administration skills are a real asset during the job hunt and everyday tasks.

Understanding Office Administration at a proficient level will tell future employers that you are ready to jump into business, fully prepared to be productive and take charge. You will find that you are qualified to start immediately, including as an administrative assistant, office coordinator, HR assistant, data entry operator, or secretary.

The global office administrative services market size is expected to grow to $1048.46 billion in 2026 at a compound annual growth rate (CAGR) of 17.6%. Companies hire candidates with Office Administrative skills because it requires you to ensure that all office activities are well organised.

Many skills make for an exceptional office administrator. Innovation for advancement and growth, managing and inculcating change, providing leadership, strong loyalty towards the organisation, managing public relations, proficient stream of work, retaining best talents, cost control and target achievements. Office Administration remains a critical skill for effective business management.

This online course has expanded on stress management, telephone skills, and written communication as it suits your needs. Used across different industries and job roles, Office Administration can make you more productive at work, provide better information and analysis for making decisions, and keep your personal life more organised, from businesses to home projects.

You will be able to do the following by the end of this course

  • Basic Principles of Administration
  • Goals Setting
  • Effective Planning & Scheduling
  • Organising Meetings
  • Keeping Accurate Records
  • Writing Business Letters
  • Other Written Communication
  • Minute Taking
  • Time Management
  • Stress Management
  • Telephone Skills
  • Communication Skills
  • Presentation skills
  • Dealing with Difficult People Conflict Resolution
  • Creating a Positive Work Environment
  • MS office 2016

Why Choose this course?

- The course is developed and delivered by an Industry expert

- Get Instant E-certificate

- Entirely online

- Self-paced learning and laptop, tablet, and smartphone-friendly

And you will also get the following:

- Free PDF Certificate

- 12 Months Course Access

Course media


Course Curriculum

*** Office Administration ***

  • Module 1: Basic Principles of Administration
  • Module 2: Goals Setting
  • Module 3: Effective Planning & Scheduling
  • Module 4: Organising Meetings
  • Module 5: Keeping Accurate Records
  • Module 6: Writing Business Letter
  • Module 7: Other Written Communication
  • Module 8: Minute Tacking
  • Module 9: Time Management
  • Module 10: Stress Management
  • Module 11: Telephone Skills
  • Module 12: Communication Skills
  • Module 13: Presentation Skills
  • Module 14: Dealing With Difficult People Conflict Resolution
  • Module 15: Creating a Positive Work Environment
  • Module 16: MS Office 2016
  • Final Exam


Course Central is proud to offer a Certificate of Completion to all who complete courses successfully. Course Central tracks the learner’s course progress. However, the learner is responsible for validating the completion and understanding of the course. All Certificates of Completion can be validated from the Course Central website using the validation code.


A Transcript for the course with completed module details can be requested for as little as £4.99. Please note that all course Certificates and Transcripts will be titled as published on the Course Central platform.

Who is this course for?

This course on using Office Administration benefits professionals and individuals who can use this skill to plan, organise, staff, direct, coordinate, report and budget. Office administration is crucial in business infrastructure, dealing with everything from financial planning to logistics and expands to the interview stage.

A professional with sharp skills in Office Administration can keep the office organised, manage schedules, take care of the paperwork, do research, handle customer queries, prepare presentations, and can help with marketing and social media. Having skills in Office Administration is extremely important in every industry and position. The Essential Office Administration Course information will fully prepare you for any career path, including those requiring advanced skills with these essential organisational qualities.


Existing qualification level: No specific previous qualification is required. However, a basic understanding of English and ICT would benefit in understanding the content.

Existing skill levels: Minimum ICT skills to operate any computer system is beneficial. No, previous experience in Office Administration is required.

Technical requirements: Access to any computer or laptop would benefit from practicing and following the instructions.

Career path

Office Administration will open many opportunities for anyone due to its versatile use in business settings, from admin assistant to a supervisor or office manager, project management to human resources, legal, financial or medical administration assistant or executive officer, and not limited to this.

The salary expectation can grow from £23,000 per annum to £45,000 per annum.

Questions and answers

No questions or answers found containing ''.

Lindsay asked:

How much does the certificate cost


Hello Lindsay, The certificate of Office Administration course is included with the price.

This was helpful. Thank you for your feedback.


Certificate of completion

Digital certificate - Included


Currently there are no reviews for this course. Be the first to leave a review.


What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.