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Essential Negotiation Skills

Hemsley Fraser

Summary

Price
£802.80 inc VAT
Study method
Classroom
Duration
1 day · Full-time
Qualification
No formal qualification

Location & dates

Location

Address
Grosvenor Place
South West London
London
SW1X7HH
United Kingdom
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Overview

Discover your negotiation skills and learn how to craft successful decisions and agreements that achieve positive results for all parties.

This highly interactive and ‘hands on’ course provides you with the opportunity to examine the skills and behaviours of a good negotiator. You will learn how to enable and facilitate decisions that achieve win/win outcomes.

Description

What will I learn?

By the end of this course you will be able to:

  • Understand the processes necessary for successful negotiations.
  • Understand the difference between transactional, collaborative and creative negotiation.
  • Understand the value of planning and preparing to achieve win-win results.
  • Analyse and develop your range of interpersonal and behavioural skills that are crucial for successful negotiation.
  • Put your new skills straight into practice confidently.

What will it cover?

Core Skills and the Negotiation Process

  • Transactional, collaborative and creative negotiation.
  • The negotiation process.
  • The importance of planning your negotiation.

The Essential Steps of the Negotiation Process

  • Planning and preparation – best alternatives to succeed (BATNAs)
  • Opening, proposing and negotiating for a win/win result
  • Reaching agreement, review and execution.

The Behavioural Skills of a Good Negotiator

  • Your sources of power in negotiation.
  • Understanding negotiation styles.
  • Questioning and listening.
  • Adopting a WIN-WIN mindset and avoiding deadlock.
  • Managing reactions – 1-2-1 and team based negotiations.

Personal Action Plan

  • Negotiating with yourself – your personal contract to change how you negotiate and put the learning into practice at work.

Who is this course for?

This course is suitable for those new to negotiating, who are looking to develop their skills and self-confidence, particularly on a one-to-one basis, for negotiations with customers, suppliers and colleagues both inside and outside of their organisation.

Please note: this is not a sales negotiation or purchasing negotiation course. If you are interested in sales negotiation, please refer to our 'Sales Negotiation' course. If you are interested in purchasing negotiation please refer to the ‘Negotiating with Suppliers' course.

Requirements

To gain the maximum benefit, before attending the course you will be sent an activity to complete which asks you to consider current expectations and challenges. This will help you set the context of the course and will be used on the day as part of the course activities.

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Communication, Personal development