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Duty of Care - for Health and Social Care


Me Learning

Summary

Price
£12 inc VAT
Study method
Online
Duration
1 hour · Self-paced
Qualification
No formal qualification
CPD
1 CPD hours / points

Overview

'Duty of Care' encompasses managing risk, error reporting, dealing with conflict, and accepting comments and complaints. This course covers these topics, and introduces the learner to the recognition and correct response to incidents, errors and near misses.

CPD

1 CPD hours / points
Accredited by The CPD Certification Service

Description

This course contains five bite-sized modules that use practice-based scenarios, videos and engaging questions to bring the subject to life.

The five modules are:

  • Understand how duty of care contributes to safe practice
  • Understand the support available for addressing dilemmas that may arise about duty of care
  • Deal with comments and complaints
  • Deal with incidents, errors and near misses
  • Deal with confrontation and difficult situations

Each module takes between five and ten minutes to complete; the modules that contain video clips take a little longer.

The knowledge element of standard 3 of the Care Certificate is covered in this course.

Who is this course for?

This course is aimed at:

  • New members of staff in Healthcare Support Worker roles
  • New members of staff in Adult Social Care Worker roles
  • Any staff members who provide direct care to patients or individuals needing support

This course will also be useful for:

  • Staff moving into new roles within their organisation
  • Refreshing the knowledge of any member of staff

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.