Diploma in Office Administration & Reception

Working in an administration or reception role is a great way to get your foot in the door of your chosen industry. There is plenty of room for progression, as administrators and receptionists often get promoted after 1 or 2 years work experience. You could specialise in HR or finance, work as a PA or even specialise as a Medical or Legal Secretary. All of these are great career options which are well-paid and this course is the perfect place to start.

Build knowledge as you go and gain essential skills in IT, customer service, and finance and HR. Additionally, the course includes important life skills like how to create an outstanding CV and cover letter, so you can make a good impression and attract prospective employers. Candidates will learn to produce a wide range of business and administrative documents, as well as how to supervise an office and carry out Quickbooks for payroll management. As you can see, this course is comprehensive, and covers the basics of admin and the more advanced aspects of working in an office or reception environment, so you can be sure you will impress.

Go at your own pace and learn in your own home with our convenient online platform. Course material is delivered straight to you and is created by experts in the industry, which is our way of guaranteeing that it’s accurate and up-to-date. Everyone should have the opportunity to learn, no matter what their situation, so we make our course material available to you 24 hours a day, 7 days a week, anywhere in the world. You won’t have to rearrange your life to get qualified, and will have support from a tutor whenever you need it.

Course Objectives:

• Develop your ability as a Receptionist
• Build excellent administration skills
• Develop outstanding personal and professional skills
• Develop computer literacy to an extremely high standard

Course Curriculum

1. DEVELOPING CUSTOMER SERVICE SKILLS
2. BUSINESS REPORTS AND LETTER WRITING
3. E-MAILS WRITING TIPS
4. TYPING SPEED DEVELOPMENT
5. TIPS FOR SPEED READING
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7. MICROSOFT WORD
8. MICROSOFT EXCEL
9. MICROSOFT POWERPOINT
10. MICROSOFT OUTLOOK
11. MICROSOFT ACCESS 2016
12. DIARY MANAGEMENT
13. HANDLING CONFIDENTIAL DOCUMENTS
14. JOB FUNCTIONS AND DESCRIPTION OF OFFICE ADMIN MANAGER
15. SUCCESSFUL MEETING MINUTES
16. NOTE TAKING
17. DOCUMENT PROOFREADING
18. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS
19. DELIVERING POSTAL MAIL
20. DICTATING
21. ORGANISING A MEETING
22. DATA MANAGEMENT, RECORD KEEPING AND FILING
23. EVENT PLANNING
24. ARRANGE BUSINESS TRAVEL & ACCOMMODATION
25. BOOKKEEPING
26. QUICKBOOKS FOR PAYROLL MANAGEMENT
27. INVOICINGPETTY CASH
28. SUPERVISING AND MONITORING THE OFFICE WORKS
29. TIME MANAGEMENT
30. MOTIVATING EMPLOYEES
31. CREATING AN EFFECTIVE CV AND COVER LETTER
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Course duration:

From the date you purchase the course, you will have 12 months access to a personalised online study platform. The course is designed so you can go at your own pace and can complete the course in stages, revisiting at any time.

Method of assessment:

Learners will be assessed by online multiple choice exam at the end of the course. The exam is marked instantly, so you will know how you have done straight away.

Certification:

Upon successfully completing the course you will be awarded a Diploma in Office Administration & Reception.

This is a comprehensive diploma, meaning that it is suitable for beginners and those with some experience.

• Learners should be age 16 or over
• For practical purposes, learners will need to have a good grasp of English, Maths and ICT

Currently there are no Q&As for this course. Be the first to ask a question.