Office Administration and Operational Management

Diploma in Office Administration and Operational Management - Level 4

This Diploma in Office Administration and Operational Management – Level 4 aims at administrative individuals wishing to expand their expertise to operations management. This comprehensive course is a great jumpstart if you wish to stand apart from the many professionals in the highly competitive administration industry, as all the administrative best practices and essentials of operations management have been covered in great detail. Successfully completing this course will also portray you as a talented individual capable of undertaking any given tasks.

This insightful course is an amazing opportunity for you to master administrative support and organisational skills such as communication, delegation, leadership, decision making, etc. You will also get to enhance your business writing and meeting management skills to carry about your regular duties, followed up by modules that will look into what a business succession plan is and what it entails.

As you study further, you will realize how to use technology for communicating within the organisation and how to plan and create teamwork to derive the maximum from the employees. This course has also included a few modules that will cover business ethics and how to ensure it within the workplace to portray a good image of the business.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales

When you enroll for this programme, you will receive a second CPD accredited course for free from 1Training. You have the opportunity to choose your preferred course from a recommended list, and earn more CPD Points/Hours to your portfolio.

Learning Outcomes

• Build on your administrative support and organisational skills
• Learn how to enhance your business writing and meeting management skills
• Understand the need for administrative procedures within an organisation
• Discover what business succession plan is and what it entails
• Explore how to use technology for communicating
• Plan and create teamwork to derive the maximum from the employees
• Ensure good business ethics within the workplace

Course Curriculum

1: Need Of Administrative Procedure

2: Effective Administrative Support Skills

3: How To Enhance Business Writing Skills

4: Manage Organisational Meetings

5: Taking Meeting Minutes Effectively

6: Use Of Technology For Communication

7: What Is Business Succession Planing

8: Organisational Skills Development

9: Planning & Creating Teamwork

10: Good Business Ethics For The Organisation

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The content will be accessible to you 24/7. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Method Of Assessment

This online course is assignment-based with learners being assessed upon the submission of a series of assignments. Once you successfully submit the assignments, students will gain a professional qualification. The assignments must be submitted to the instructor through the online learning portal. The assignments will be reviewed and evaluated, with feedback provided to the student on how well they have fared.

Please Note: Additionally, a total of £49 is charged for the assessment and certificate, and you need to pay that when submitting your assessments only (It is not required to pay initially upon registering). This payment can be made in 02 installments.

Certification

The Quality Licence Scheme will provide successful learners with a Certificate of Achievement and a Learner Unit Summary, which lists the units completed by the learner through this course.

Accredited Body

The Quality Licence Scheme has long-established reputations for providing high quality vocational qualifications across a wide range of industries. The Quality Licence Scheme combines over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, The Quality Licence Scheme also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

• Individuals aspiring to get into the administrative industry
• Individuals hoping for a career in operations management
• Administrative and operations professionals looking to progress in their respective careers

• Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT.
• A recognised qualification at level 3 or above in any discipline

• Office Manager – £24,439 per annum
• Administration Manager – £25,771 per annum
• Office Administrator – £17,477 per annum
• Administrative Assistant – £16,926 per annum