Diploma in Office Admin and Reception
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Enhance your reception and administrative skills to improve your prospects of gaining employment or promotion within the broad field of office administration. A Diploma in Office Administration and Reception from recognised course provider Global Edulink will demonstrate to employers your willingness and ability to learn and improve.
Why You Should Choose Global Edulink
- 12 months Access to your course.
- The price shown on Reed is for the whole course, including the final exam and free e-certificate.
- CPD and iAP accredited certificate upon successful completion
- Tutor Support available Monday – Friday
The Diploma in Office Administration and Reception is delivered in four units, delivered through professionally developed tutorials:
Unit 1: Customer service skills;
Unit 2: Developing ICT skills and business communication;
Unit 3: Professional and personal development, and managing a business environment;
Unit 4: Record keeping (Finance and HR).
The course will also focus on improving general customer service skills (which are vital for working as a Receptionist or in any role with customer contact). You will also learn how to prepare and produce business documentation such as letters, presentations and memos and how to communicate within a business environment through emails and social media.
We know that learning these skills are vital to working in an office or Receptionist role, but we also understand that gaining employment can be difficult without adequate job-seeking skills. Therefore, your course will also cover CV, cover letter and personal statement preparation, as well as job interview techniques.
With flexible study times of online learning, apply today to easily gain the skills needed to be a successful Receptionist, Office admin, Office manager, Administrative assistant or Secretary and begin to start a good career.
By the end of your course, you will have gained or improved your Administrative, Receptionist, ICT, Customer Services, Finance, HR and technical writing skills and improved your chances of gaining employment or making good progress in your career.
Course Curriculum : Diploma in Office Admin and Reception
- Developing customer service skills
- Business reports and letter writing
- E-mails writing tips
- Typing speed development
- Tips for speed reading
- Microsoft word
- Microsoft excel
- Microsoft powerpoint
- Microsoft outlook
- Microsoft access
- Diary management
- Handling confidential documents
- Job functions and description of office admin/ manager
- Successful meeting minutes
- Note taking
- Document proofreading
- Appointment booking and arranging interviews
- Delivering postal mail
- Organising a meeting
- Data management, record keeping and filing
- Event planning
- Arrange business travel & accommodation
- Quickbooks for payroll management
- Invoicing/petty cash
- Supervising and monitoring the office works
- Time management
- Motivating employees
- Creating an effective cv and cover letter
By learning online, you can access your course content 24 hours a day, 7 days a week, 365 days a year and can easily fit your learning around your busy life. With specialist mentor support, plus all the reading and study materials you need plus an online study forum and platform you will be guided through each step of gaining your qualification.
You will take a final, multiple-choice assessment at the end of your course; this is marked automatically so you will immediately know whether you have passed and gained your qualification. Students who pass the course will gain a Diploma in Office Administration and Reception.
Benefits you will gain:
By enrolling in to this course, you’ll get:
- High quality e-learning study materials and mock exams.
- Tutorials/materials from the industry leading experts.
- Includes step-by-step tutorial videos and an effective, professional support service.
- 24/7 Access to the Learning Portal.
- Recognised Accredited Qualification.
- Access Course Content on Mobile, Tablet or Desktop.
- Study in a user friendly, advanced online learning platform.
- Excellent customer service and administrative support.
Who is this course for?
– Looking to start work as a Receptionist, Administrative Assistant, Office Administrator or Secretary?
– Already working in any of these roles and wish to gain advanced administrative skills in areas such as ICT, Human Resources (HR) and Finance?
– Experienced in any of these roles and keen to develop your understanding of ICT and of Finance and HR?
If so, Global Edulink’s Diploma in Office Administration and Reception will give you the knowledge, skills and confidence to start or progress in your career and impress existing or prospective employers. You may also use this qualification to become a Team Supervisor or Personal Assistant or to go on to specialise as a Medical or Legal Secretary.
You do not need any previous experience or qualifications to enrol – students of all backgrounds are welcome. You must be aged 17 years or over and have a basic understanding of Numeracy, ICT and English Language and Literacy.
To help you to gain employment as a Receptionist, Office Manager or Secretary, our recognised Diploma qualification is designed to be practical and useful rather than merely theoretical. The course is comprehensive, in that there is no need for you to enrol on a separate ICT course as it covers working with Microsoft Office, data entry, writing and formatting administrative documents.
Questions and answers
No questions or answers found containing ''.
What will happen if I do not pass the exam? Will I be able to re-sit the exam?
Yes. You can retake the exam by paying an additional amount.This was helpful. Thank you for your feedback.
When will I take the final assessment?
You will take a final, multiple-choice assessment at the end of your course after completing 40 hours of learning; this is marked automatically so you will immediately know whether you have passed and gained your qualification.This was helpful. Thank you for your feedback.
Which version of OFFICE is required to do course?
Kindly note that Microsoft Office 2016 version is suitable to study the course.This was helpful. Thank you for your feedback.
Will I get a certificate and how long does it take to get it
Kindly note that once you purchase the course it will take 3-4 weeks to receive the certificate.This was helpful. Thank you for your feedback.
I have Microsoft 2007, is this compatible for this course? to upgrade how would I be able to do this?
Kindly note that we recommend the Microsoft 2016 version and you need to Install that in Oder to do the studies successfully.This was helpful. Thank you for your feedback.
Hello. I have Microsoft office suite version 2013, Is this suitable for taking this course?
Kindly note that we recommend the 2016 Version and you can try and see with the 2013 version.This was helpful. Thank you for your feedback.
I have just started this course and I was wondering if I can get any student card such as a NUS card? As I see most of courses offer them.
Kindly note that NUS card is now outdated and we do not offer that service to our customers.This was helpful. Thank you for your feedback.
Do you need to actually be working in an office to complete this course?
Kindly note that you do not need any previous experience or qualifications to enrol – students of all backgrounds are welcome. You must be aged 17 years or over and have a basic understanding of Numeracy, ICT and English Language and Literacy.This was helpful. Thank you for your feedback.
Angela Tanimola asked:
Is the exam taken online? And how much is the additional fee charged for retaking the exam?
Kindly note that this exam is an online exam. You are eligible to retake the mock exam 3 times free, and to retake the final examination you will have to pay £29 additionally.This was helpful. Thank you for your feedback.
How long is the course access period?
Kindly note that for Diploma in Office Admin and Reception you will get 12 months online AccessThis was helpful. Thank you for your feedback.
Is there a deadline to take the final assessment?
Kindly note that there isn't a deadline to take the final assessment but you need to take the exam before your course access period is over.This was helpful. Thank you for your feedback.
Do you get a certificate at completion Orbis there an additional fee? If so, how much?
Yes, Students who pass the course will get an e - Certificate 'Diploma in Office Administration and Reception.'If you require hardcopy version separate charge will apply. The cost of the printed version is 29£.This was helpful. Thank you for your feedback.
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