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Diploma in Basic Jira and Confluence

Level 5 QLS Endorsed Course | Voiceover & Visual Elements Included | Instant Access

Thames College


£12 inc VAT
Study method
5 hours · Self-paced
Access to content
1 year
No formal qualification
150 CPD hours / points
  • PDF Certificate - £2.99
  • Hardcopy CPD Certificate - £8.99
  • QLS Certificate - £139
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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This course provides a comprehensive exploration of essential skills in Jira and Confluence, two indispensable tools for effective project management and collaboration.

In the UK, efficient project management is crucial for business success. With 79% of UK organisations actively using project management, and the project-oriented labour force expected to reach 88.5 million by 2027, mastering tools like Jira and Confluence becomes paramount.

These skills enhance employability, with 15% higher salaries reported for project management professionals, making this diploma an investment in a competitive edge within the UK job market.

By the end of this diploma, learners will possess the skills needed to navigate and leverage Jira and Confluence effectively.

Learning Outcomes:

  • Understand the fundamentals of Jira and Confluence.
  • Proficiently create user stories, test cases, and bug reports in Jira.
  • Generate meaningful reports to track project progress.
  • Gain insights into collaborative document creation using Confluence.
  • Develop skills to efficiently assign and manage tasks within Jira.



PDF Certificate

Digital certificate - £2.99

You can get a CPD Accredited PDF Certificate for only 2.99 GBP.

Hardcopy CPD Certificate

Hard copy certificate - £8.99

You can also get a Printed Hardcopy CPD Certificate for only 8.99 GBP.

QLS Certificate

Hard copy certificate - £139

Upon successful completion of this course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of —

  • 139 GBP within UK
  • 149 GBP for International Delivery (Postal Fees Included)


150 CPD hours / points
Accredited by CPD Quality Standards

Course media


With a well-structured curriculum spanning six modules, you will explore the test cases, covering the creation of user stories and bug tracking of Jira. Additionally, you will gain proficiency in generating insightful reports.

The course also introduces the fundamentals of Confluence, a powerful collaborative platform.

Course Curriculum:

  • Module 01: Introduction to Jira
  • Module 02: Creation of User Stories
  • Module 03: Creation of Test Cases
  • Module 04: Creation of Bugs and assigning to respective owner
  • Module 05: Creation of Reports
  • Module 06: Introduction on Confluence

Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.

Who is this course for?

This course is designed for individuals seeking foundational knowledge in project management and collaboration tools, specifically focusing on Jira and Confluence.

It is suitable for:

  • Project Team Members
  • Software Developers
  • Quality Assurance Professionals
  • Project Coordinators
  • Documentation and Collaboration Enthusiasts
  • Career Switchers


No formal entry requirements for Diploma in Basic Jira and Confluence course!

Career path

  • Jira Administrator: £35,000 - £45,000
  • Software Tester: £25,000 - £35,000
  • Project Coordinator: £30,000 - £40,000
  • Technical Writer: £28,000 - £35,000
  • Agile Project Manager: £40,000 - £50,000

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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.