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Diploma in Admin, Secretarial & PA Level 5 (EBMA Diploma)

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£750 inc VAT
Or £62.50/mo. for 12 months...
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450 hours · Self-paced
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EMBA Diploma in Admin, Secretarial & PA Level 5
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EMBA Diploma in Admin, Secretarial & PA Level 5

Embark on a comprehensive journey in administrative excellence with the Diploma in Admin, Secretarial & PA Level 5. This specialised programme is tailored to equip individuals with the essential skills and knowledge required to excel in administrative, secretarial, and personal assistant roles. From mastering communication techniques to efficient time management, this diploma provides a solid foundation for success in the modern workplace.

Learning Objectives:

Upon successful completion of the program, learners will be able to:

  1. Understand the Job Functions of a PA / Secretary, including administrative tasks, scheduling, and communication.
  2. Develop effective Telephone Skills, including handling calls, taking messages, and managing inquiries professionally.
  3. Manage Mail Services and Shipping efficiently, ensuring timely delivery and organisation of correspondence.
  4. Coordinate Travel Arrangements for executives and staff, including booking flights, accommodation, and transportation.
  5. Organise Meetings effectively, including scheduling, preparing agendas, and recording minutes.
  6. Master Time Management techniques to optimise productivity and prioritise tasks effectively.
  7. Maintain Accurate Records, including filing systems, databases, and document management.
  8. Optional Module: Explore Business Ethics for the Office, understanding ethical principles and practices in professional environments.
  9. Optional Module: Learn Business Etiquette, including professional conduct, dress codes, and interpersonal communication norms.


EMBA Diploma in Admin, Secretarial & PA Level 5


The Diploma in Admin, Secretarial & PA Level 5 offers a holistic approach to mastering the key functions of administrative support roles. Through a blend of theoretical learning and practical application, learners will develop the expertise needed to thrive in dynamic office environments.

Course Structure:

Mandatory Modules (10 Credits Each):

  1. The Job Functions of a PA / Secretary
  2. Telephone Skills
  3. Mail Services and Shipping
  4. Travel Arrangements
  5. Organising Meetings
  6. Time Management
  7. Keeping Accurate Records

Optional Modules (10 Credits Each):

  1. Business Ethics for the Office
  2. Business Etiquette


The Diploma in Admin, Secretarial & PA Level 5 is awarded upon the successful completion of all mandatory and optional modules, accumulating a total of 90 credits.

Additional Note - Assessment Fees

The assessment fee for the entire course is £850, or in 12 monthly instalments.

(Discounted Fee £750)

(12 monthly Instalments)

Admission Fee: £350

12 monthly instalments of £41.66/month.

Who is this course for?

The Diploma in Admin, Secretarial & PA Level 5 is ideal for individuals seeking to advance their careers in administrative support roles. Whether you're a recent graduate, career changer, or seasoned professional, this diploma provides valuable training for success in administrative, secretarial, and personal assistant positions.


Prospective learners should have a genuine interest in administrative roles and meet the following criteria to enrol in the Diploma in Admin, Secretarial & PA Level 5:

  1. A minimum of a Level 3 qualification in a relevant field from a recognised body,


  1. Any qualification equivalent to the Level 3 requirement.

Relevant work experience or a demonstrable interest in administrative functions may also be considered for admission.

Career path

Upon completion of the Diploma in Admin, Secretarial & PA Level 5, graduates can pursue various career paths, including executive assistant, office manager, administrative coordinator, or personal assistant. This diploma also serves as a foundation for further studies or specialisation in administrative management.

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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.