- Tutor is available to students
Developing Interpersonal Skills
Global North London Business School
Summary
Overview
Aims
- To effectively communicate to a range of users problem definition and resolution
- To understand behaviours in organisations
Description
Learning Outcomes
After completing the module the student should be able to:
- Describe the interpersonal skills that you need in your current and future managerial work.
- Describe specific professional tasks that involve significant levels of interpersonal skills.
- Carry out an audit of your current skills levels and plan how you can improve in future.
- Assess learning approaches and styles and identify those that will best help to achieve your aims.
Indicative Content
- Interpersonal skills and attributes
- Managerial roles – Mintzberg, Luthan, Kotter
- Professional skills – mentoring, coaching, counselling, disciplining
- Time management
- Leading and chairing meetings
- Effective presentations
- Personal development planning
- Skills audit
- Kolb’s learning cycle
- Learning stages
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Legal information
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