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Developing Interpersonal Skills


Global North London Business School

Summary

Price
£99 inc VAT
Or £33.00/mo. for 3 months...
Study method
Online
Duration
50 hours · Self-paced
Qualification
No formal qualification
Additional info
  • Tutor is available to students

Overview

Aims

  • To effectively communicate to a range of users problem definition and resolution
  • To understand behaviours in organisations

Description

Learning Outcomes

After completing the module the student should be able to:

  1. Describe the interpersonal skills that you need in your current and future managerial work.
  2. Describe specific professional tasks that involve significant levels of interpersonal skills.
  3. Carry out an audit of your current skills levels and plan how you can improve in future.
  4. Assess learning approaches and styles and identify those that will best help to achieve your aims.

Indicative Content

  • Interpersonal skills and attributes
  • Managerial roles – Mintzberg, Luthan, Kotter
  • Professional skills – mentoring, coaching, counselling, disciplining
  • Time management
  • Leading and chairing meetings
  • Effective presentations
  • Personal development planning
  • Skills audit
  • Kolb’s learning cycle
  • Learning stages

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.