ABOUT THE ZANDAX WORKBOOK: You get the special ZandaX workbook which gives a course summary and space for your notes, as well as our unique ACTION PLAN that enables you to relate the content to your own life, and to monitor and manage your ongoing development. How does that sound?
In these three great courses, you'll learn about being assertive, communicating effectively and building great relationships, and take your understanding of these subjects to completely new levels.
All ZandaX content has been developed over many years in the classroom, online and in the real world. It's delivered in easy-to-follow videos which you can revisit, to review and reinforce your skills, as often as you like.
Become a soft skills expert today!
WHAT YOU GET IN THIS PACK
COURSE: Using Assertiveness to Boost Your Self Esteem* Good and Bad Behavior Types
* Recognizing and Dealing with Bad Behavior
* Assertiveness and You - An Honest Look at Yourself
* Your Inner Voice: Being More Confident
* Assertive Body Language
* Three Steps to Being Assertive
* Proven Assertiveness Techniques
* Putting Assertiveness into Action
COURSE: Relationship Building in Your Business and Personal Life* About Positive Relationships
* Models of Behavior
* Building Rapport
* Increasing your Likeability Factor
* The Assertive Approach to Relationships
* Influencing Relationships
* Openness, Disclosure and Feedback
* Effective Networking
COURSE: Effective Communication Skills* How Communication Works
* Face-to-Face Communication
* Telephone Communication
* Written Communication
* Questioning and Listening Skills
* How to be an Effective Communicator
* Overcoming Communication Problems
* Getting Better Outcomes
