Customer Relationship Management (CRM)
Level 5 Diploma in CRM, CPD Accredited Diploma with complete Tutor support, Quiz based assessment included
UK Professional Development Academy LTD
Summary
- Certificate of completion - £42
- Certificate of completion - £65
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
CRM: Customer Relationship Management Certificate in Customer Relationship Management - CPD Accredited
Are you looking to start a career in Customer Relationship Management? If yes, then look no further. UKPDA professionals develop this Level 5 Diploma in Customer Relationship Management (CRM) course to meet your expectations and dreams. CRM is one of modern organisations' primary functions and managerial activities. Many organisations are entirely focused on the management of their customers. CRM is the principle organisations employ to improve their relationships with current customers or attract new ones. This CRM course is specially designed by industry professionals in which you will learn up-to-date knowledge and experience.
Customer loyalty is gained through customer relationhip management (CRM), which is priceless for any business. CRM helps build customer relationships, resulting in customer loyalty, customer retention and better business. Today, many businesses hire CRM Professionals to ensure that they maintain customer relationships and that their customers are satisfied. Our course will go through the basics of customer relationship Management (CRM), its strategies and its future. This CRM course includes everything about customer relationship management, no matter how complex or straightforward. This CRM course will teach you how to maintain customer relationships in business environments, workplace management or organisations. Along the way, we will review how customer CRM works and the best way to use it. Once you finish this CRM course, you will get a certificate of achievement in pdf format or a hard form showing your achievements in professional life.
Customer Relationship Management, CRM, Level 5 Diploma in CRM, Customer Relationship Management CPD Accredited Diploma, This Customer Relationship Management (CRM) course comes with easy to understand e-learning study material.
CPD
Course media
Description
CRM - Course Outline
The Level 5 Customer Relation Management (CRM) course is based on 100 CPD points. Therefore, Learner must need to complete the following modules given below.
CRM - Modules Outline:
- Customer Service
- Customer Support
- Communication Strategies
- Call Center Training
- Coaching, SalesPeople
- Contact Center Training
- Handling Difficult Customers
- Meeting Management
- Negotiation Skills
- Sales Team Motivation
CRM - Certificate
Upon successfully passing the CRM course Final Test, the Learner must pay for the CPD Accredited Certificate of Completion in PDF format or hard copy.
CPD Accredited Certificate of Completion (PDF format) = £42
CPD Accredited Certificate of Completion (Hardcopy) = £65 + postage charges local £9 = £74
CPD Accredited Certificate of Completion (Hardcopy) = £65 + postage charges International £14 = £79
Customer Relationship Management, CRM, Level 5 Diploma in CRM, Customer Relationship Management CPD Accredited Diploma, This Customer Relationship Management (CRM) course comes with easy to understand e-learning study material.
Who is this course for?
CRM: Customer Relationship Management
Without any prior knowledge of CRM, the learners can take this CRM training course and in addition, there are no age restrictions. Thus, anyone who is passionate and ambitious about CRM can take the course. There are no specific deadlines for admission, and you can enrol anytime in this CRM course. Moreover, this CRM course is recommended for this position.
Requirements
CRM: Customer Relationship Management
There are no precise requirements for a CRM Certificate as no prior knowledge and experience of CRM is required.
Students seeking to enrol for this CRM course should meet the following requirements;
- Be aged 16 years or above
- Solid knowledge of the English Language
Career path
CRM: Customer Relationship Management
After completing the CRM course/training, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance the skills for your career in the relevant CRM: Customer Relationship Management sector.
- CRM officer
- CRM Head
- CRM Analst
- CRM Manager
Questions and answers
Currently there are no Q&As for this course. Be the first to ask a question.
Certificates
Certificate of completion
Digital certificate - £42
Upon successfully passing the CRM - Customer Relationship Management course Final Test, the Learner must pay for the CPD Accredited Certificate of Completion from UKPDA in PDF format or Hardcopy.
Certificate of completion
Hard copy certificate - £65
Upon successfully passing the CRM - Customer Relationship Management course Final Test, the learner must pay for the CPD Accredited Certificate of Completion from UKPDA in PDF format or Hardcopy.
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
