Consumer Contracts - Distance Sales
Interactive Video Lessons | Free E-Certificate | Tutor Support
METAVERSESKILLS
Summary
- Certification of Completion - Free
- Tutor is available to students
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Overview
Welcome to the "Consumer Contracts - Distance Sales" online course! In this comprehensive course, you will learn everything you need to know about consumer contracts in the context of distance sales. As more and more consumers turn to online shopping, understanding the legal framework governing these transactions is crucial for businesses and consumers alike.
Description
Module 1: Introduction to Distance Sales
- Lesson 1.1: Defining Distance Sales
- Lesson 1.2: Importance of Consumer Contracts
- Lesson 1.3: Key Regulations and Laws
Module 2: The Consumer Rights Directive (CRD)
- Lesson 2.1: Overview of CRD
- Lesson 2.2: Consumer Information Requirements
- Lesson 2.3: Right of Withdrawal
- Lesson 2.4: Refunds and Returns
Module 3: Formation of Consumer Contracts
- Lesson 3.1: Offer and Acceptance
- Lesson 3.2: Invitation to Treat
- Lesson 3.3: Electronic Signatures and Authentication
Module 4: Contract Terms and Fair Practices
- Lesson 4.1: Unfair Contract Terms
- Lesson 4.2: Transparency and Clarity
- Lesson 4.3: Excessive Fees and Charges
Module 5: Data Privacy and Security
- Lesson 5.1: Consumer Data Protection
- Lesson 5.2: Secure Payment Processing
- Lesson 5.3: GDPR and Distance Sales
Module 6: Resolving Disputes
- Lesson 6.1: Mediation and Alternative Dispute Resolution
- Lesson 6.2: Small Claims Court
- Lesson 6.3: Online Dispute Resolution (ODR)
Module 7: International Distance Sales
- Lesson 7.1: Cross-Border E-commerce
- Lesson 7.2: VAT and Customs Considerations
- Lesson 7.3: International Shipping and Returns
Module 8: Best Practices for Businesses
- Lesson 8.1: Building Consumer Trust
- Lesson 8.2: Compliance Checklist
- Lesson 8.3: Case Studies and Success Stories
Module 9: Emerging Trends and Future of Distance Sales
- Lesson 9.1: Artificial Intelligence in E-commerce
- Lesson 9.2: Voice Commerce and IoT
- Lesson 9.3: Sustainability in Distance Sales
Module 10: Final Assessment and Certification
- Final Quiz
- Course Evaluation
- Certificate of Completion
Requirements
No prior knowledge or experience required
Career path
Office computer user
Those wanting to develop Microsoft Word skills and knowledge
Job Seekers
Those working with computers
Those using Microsoft Word at work, at home, or in education
Questions and answers
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Certificates
Certification of Completion
Digital certificate - Included
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
