Skip to content

Conflict Management Level 2

Certificate QLS Level 2 | *FREE PDF Certificate* Tutor Support & Exam | 40 CPD Credits | Free Risk Management Course

Oxford Home Study College

Summary

Price
£340 inc VAT
Or £56.67/mo. for 6 months...
Study method
Online
Duration
125 hours · Self-paced
Qualification
No formal qualification
CPD
40 CPD hours / points
CPD What's this?
Achievement
Endorsed by The Quality Licence Scheme
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Overview

Conflict Management Level 2

Certificate of achievement in Conflict Management QLS Level 2. Additional CPD Accredited Certificate with 40 CPD points available with no extra study. The course comes with easy to understand e-learning study materials.

Endorsed Certificate of Achievement.

This Conflict Management , is delivered over four in-depth modules. Success in dealing with conflict comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations.

This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Endorsed certificate from a registered awarding body can be claimed on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee.

Quality Licence Scheme

This course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.

Achievement

CPD

40 CPD hours / points
Accredited by The CPD Standards Office

Course media

Description

Conflict Management Level 2

Conflict Management - Course Syllabus

This Course Consists of the following units:

Unit 1 – What Is Conflict

The unit covers the following topics:

  • Defining Conflict
  • Identify the positive and negative aspects of conflict
  • Types of Conflict
  • Open Conflict vs. Hidden Conflict
  • Spontaneous and Reflective Behavior
  • The Johari Window
  • Plus more

Unit 2 – Preventing Problems

The unit covers the following topics:

  • The Five Stages of Conflict
  • Conflict Outcomes
  • Strategies for Dealing with Conflict
  • Conflict Resolution Style Questionnaire
  • The Conflict Grid
  • Plus more

Unit 3 – Managing Anger

This unit covers the following key topics:

  • Managing Anger
  • Sanctuary
  • Relaxation Techniques
  • Communication Tips and Tricks
  • Active Listening Skills
  • The Assertive Formula
  • Plus more

Unit 4 – Conflict Resolution Techniques

The unit covers the following topics:

  • The Communication Chain
  • Active Listening Skills
  • Tips for Becoming a Better Listener
  • Paraphrasing Skills
  • Probing Techniques
  • Body Language
  • The Conflict/Opportunity Test
  • Plus more

Conflict Management - Course Benefits:

  • Full Tutor Support
  • Self paced, no fixed schedules
  • Available to students anywhere in the world
  • 24/7 Access to the LMS ( Learning Management System )
  • Easy to understand quality e-learning study materials.

Conflict Management - Course Material

All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.

Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:

  • Online course materials
  • Question papers
  • Additional Supporting Material
  • Useful Links

Course assessment

You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.

Tutor Support

When you enrol on a course with Oxford Home Study College you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.

Awarding Body

ABC Awards

Requirements

Conflict Management Level 2

There is no particular entry requirement.

Option 1

Conflict Management Certificate QLS Level 2 endorsed by Quality Licence Scheme

Certificate Fee: £75 + postal charges

Option 2

Conflict Management Certificate issued by OHSC

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£65 + postal charges

*Postage Charges: National £9, International £15

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Ask a question

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

Leave a review

Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
View all
Related searches: Online courses

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.