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Conflict Management - Enhanced Dental CPD Course

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

Mandatory Training Group

Summary

Price
£19.99 inc VAT
Study method
Online
Duration
1 hour · Self-paced
Access to content
365 days
Qualification
No formal qualification
CPD
1 CPD hours / points
CPD What's this?
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Conflict Management in Dental Practice – Online Training Course – Level 1 - CPDUK Accredited.

Welcome to The Mandatory Training Group's online Conflict Management in Dental Practice training course for front-line healthcare and social care support workers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

Mention conflict to most people, including dentists, and they will tell you they would rather have a root canal without anaesthesia. Conflict brings anger, trouble, and headaches to mind. Yet conflict, if managed correctly, can foster creativity, improve relationships, and bring unresolved issues into the open.

This online Conflict Management in Dental Practice training course aims to help dental workers appreciate the possibility of a work environment in which workers and clients are fairly safe from explosive conflict situations.

Certificate duration: 2 years

Entry requirements: No entry restrictions

Recommended prerequisites: N/A

Assessment type: End of course assessment

Assessment pass mark – 80% needed to pass and gain a CPD certificate

Cost(s) of assessment and certification – All costs included in the course price

Awarding/Accrediting body – CPD Certification Service (CPDUK).

Conflict Management in Dental Practice – Online Training Course – Level 1 - CPDUK Accredited.

Certificates

Certificate of completion

Digital certificate - Included

CPD

1 CPD hours / points
Accredited by The CPD Certification Service

Course media

Resources

  • Conflict_Management_in_Dental_Practice_-_CPDUK_Accredited_-_The_Mandatory_Training_Group_UK-min - download

Description

Course content

This online Conflict Management in Dental Practice training course covers the following:

  • Chapter 1 - Workplace conflict
  • Chapter 2 - Understanding the
  • Chapter 3 - Managing burnout
  • Chapter 4 - Dealing with aggressive behaviour
  • Chapter 5 - Workplace bullying
  • Chapter 6 - Role of communication in conflict management
  • Summary.

Course aims

The aims of this Conflict Management in Dental Practice online course are to:

  • Prepare dental practitioners for encounters with conflict situations.
  • Draw the attention of dental workers to potential conflict situations against a raft of measures that can be used to appease them.
  • Help dental workers appreciate the possibility of a work environment in which workers and clients are fairly safe from explosive conflict situations.

Learning outcomes

On completion of this Conflict Management in Dental Practice online course, the learner will be able to:

  • List examples of conflict in the workplace, which can affect effective service delivery.
  • Suggest practical ways of managing workplace conflicts.
  • Propose active ways of dealing with conflicts in the workplace.
  • Evaluate the different approaches to preventing violence in the workplace.

Conflict Management in Dental Practice – Online Training Course – Level 1 - CPDUK Accredited.

Who is this course for?

This online Conflict Management in Dental Practice course is suitable for the following:

  • Dentist
  • Practice manager
  • Regulator.

Conflict Management in Dental Practice – Online Training Course – Level 1 - CPDUK Accredited.

Requirements

Learn anywhere, anytime on any device

You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.

Our courses utilise responsive design features, making them available on any device of your choice.

Conflict Management in Dental Practice – Online Training Course – Level 1 - CPDUK Accredited.

Career path

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.

Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).

Conflict Management in Dental Practice – Online Training Course – Level 1 - CPDUK Accredited.

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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