Communications for Managing People (Byte Size Skills Course)
Stonebridge College.
Summary
Overview
There are many ways of giving orders. One extreme is the 'dictator' type of manager who is dominating, makes quick decisions, overrules anyone who dissents and, as a consequence, ends up with poor decisions. At the other extreme you might find the 'country club' type of manager who ensures that everyone feels good, but little action is taken or progress made.
Most people, at some time in their life, are asked to pass on skills, information or ideas, to someone who may be new to the job. You may be asked to do this formally, at a certain time of the day, against a written schedule, or informally, when it suits both you and the trainee best. In either case, there are some important issues to consider.
After participating in this course, you should be able to:
- recognise the factors which influence the style of giving orders
- explain the stages and styles of instruction
- recognise the principles and main ingredients of team briefing
- describe the purpose and structure of effective reports
- describe the purposes and key stages of presentations.
In working through this session, you will practise the following BTEC common skills:
- Managing and developing self
- Working with and relating to others
- Communicating
- Managing tasks and solving problems
- Applying numeracy
- Applying technology
- Applying design and creativity
Description
Syllabus
Introduction
Objectives
Giving orders
Task/Group Process Matrix
Instruction
Analyse
Set learning objectives
Prepare instruction and prepare the learner
Demonstrate and practise
Follow up
Training and development styles
Behaviourists
Structuralists
Functionalists
Humanists
Team briefing
The Local Brief
Reports
Report structures
Presentations
Preparation
The presentation
The follow-up
Summary
Tutor-marked Question Paper
The Core Brief
On completion of your course, you will receive the dual award:
Award 1 is issued by Stonebridge Associated Colleges: Communications for Managing People (Byte Size Skills Course) Certificate
Requirements
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
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