Communication Techniques for Administrators

Description:

Administrators are the ones who help in managing a business, so it is essential for them to have good communication skills. Communication skills can be attained through experience or formal education, training, and workshop. If you need to know the right communication skills for administrators, then this course will be able to provide that. Learn the strategies that could help in your communication development as you will understand the communication barriers that hinder your communication strategies to work.

COURSE CURRICULUM

Basics

• What Is Communication
• Understand Yourself And Your Message
• Ways To Understand Face Reading
• Pay Attention To Body Language
• Learn To Use Terms That Spark Interest
• Give Your Message Within Very Short Time

Business Communication

• Communication Basics
• Know Thyself and The Message
• Learn To Use Terms of Business Communication That Invoke Emotions
• Pay Attention To Body Language
• Learn To Use Terms That Spark Interest
• The Benefits Of Presenting Your Message In 1 Minute
• Wrapping Up

Communication Strategies

• Module One – Getting Started
• Module Two – The Big Picture
• Module Three – Understanding Communication Barriers
• Module Four – Paraverbal Communication Skills
• Module Five – Non-Verbal Communication
• Module Six – Speaking Like a STAR
• Module Seven – Listening Skills
• Module Eight – Asking Good Questions
• Module Nine – Appreciative Inquiry
• Module Ten – Mastering the Art of Conversation
• Module Eleven – Advanced Communication Skills
• Module Twelve – Wrapping Up

John Academy: A Great Place to Learn for Everyone, Forever

Expert Authors: We select authors with expertise and experience of training professionals. Our authors are industry experts, academics, authors, face-to-face trainers or online trainers; most often they have a combination of these backgrounds

Engaging Content: Our succinct, bite-sized and business-focussed course materials are designed to deliver the most effective training for you. Each course is made up of modules, manageable learning chunks of text, images, videos and tasks.

Why choose us?

• Study in a user-friendly, advanced online learning platform;
• All the study materials are available in your student portal including videos tutorials.
• One of the most successful online education platforms in the UK.
• Affordable, engaging & high-quality e-learning study materials;
• You will have unlimited access to online learning platform in 24 hours a day, 7 days a week in 12 Months.
• Efficient exam systems for the assessment and instant result;
• The UK & internationally recognised accredited qualification;
• Access to course content on mobile, tablet or desktop from anywhere anytime;
• The benefit of applying for NUS Extra Discount Card;
• 24/7 student support.
• Technical supports and live chat service for your inquiries. This is very helpful for international learners.
• Excellent and flexible mentor supports by our team of experienced tutors/trainers via email.

Assessment:

• At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
• Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.

Certification:

• In addition to the course price there is an additional charge for certificate. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at the following price:
• Hard Copy by post - £39.00
• Soft Copy PDF via email - £24.00

• Business professionals who want to understand the importance of communication skills
• People who are interested in learning more about communication for administrators

• This course is available to all learners, of all academic backgrounds.
• Learners should be aged 16 or over to undertake the qualification.
• Good understanding of English language, numeracy and ICT are required to attend this course.

This Communication Techniques for Administrators course is a useful qualification to possess, and would be beneficial for the following careers:

• Administrative Assistant
• Administrator
• Businessmen
• Business Development Specialist
• Communication Department Head
• Entrepreneur
• Team Leader
• Supervisor.

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