Skip to content

Clerical Assistant Training Course

3 Free Gift Courses | Free CPD QS Accredited PDF Certificate | FREE Assessment | 24/7 Support | Lifetime Access



£23 inc VAT
Study method
8 hours · Self-paced
Access to content
Lifetime access
No formal qualification
10 CPD hours / points
  • CPD PDF Certificate of Completion - Free
  • CPD Hardcopy Certificate of Completion - £7.99
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

5 students purchased this course

Add to basket or enquire


A clerical assistant is necessary to make sure a company runs smoothly. They plan and oversee daily operations, arrange meetings, answer phones, welcome visitors, and make spreadsheets and presentations, among many other things. Through this Clerical Assistant course from Learning Paths, you will gain the fundamental skills required to be a successful Clerical Assistant.

With the help of the online Clerical Assistant course, you'll learn how to anticipate requirements, keep one step ahead, and meet the expectations of this demanding yet fulfilling profession. With the help of our course, you'll have the assurance that you're one step closer to landing your ideal job, promotion, or new career. A profession as a clerical assistant calls for a lot of teamwork and communication. In addition, you will require a broad set of skills due to the work's high degree of variability.

You will learn all of the duties and responsibilities of a clerical assistant in this course, as well as how to represent your company effectively, maintain records, and schedule, plan, and organise meetings. Among the skills you'll learn are business etiquette, how to use a business phone, take notes, manage your time wisely, and give good customer service.

Learning Outcome of Clerical Assistant Course:

  • Learn about the duties, qualifications, and abilities needed to work as an office administrator
  • Enhance your technical, interpersonal, and conceptual administration skills.
  • Know business etiquette's types, significance, and ways to enhance it
  • Learn how to conduct yourself professionally to represent your employer
  • Develop your business communication, note-taking, and writing skills
  • Show that you are familiar with mail services, trip reservations, record-keeping, and billing
  • Develop your organisational, communication, time management, and customer service skills
  • Identify the procedures to follow for efficiently scheduling, planning, and organising meetings

So what are you waiting for? Click on the “Add to basket” button right now and bring a change to you your Clerical Assistant future with Learning Paths as your right hand. We cannot wait to welcome you.

★★★ Get 3 Additional Courses As A Gift! ★★★

  • Course 01: Nursing Assistant
  • Course 02: Dental Assistant
  • Course 03: Maternity Care Assistant


10 CPD hours / points
Accredited by CPD Quality Standards

Course media


Understanding the interactive lessons in the Clerical Assistant course won't be challenging because they are very well designed. The modules are organised, and dedicated effort is put into it with a plan to benefit you for a good value for your money.

Course Curriculum:

  • Module 01: Introduction to Office Administration
  • Module 02: Skills of an Effective Administrator
  • Module 03: Business Etiquette
  • Module 04: Business Telephone Skills
  • Module 05: Representing Your Boss and Company
  • Module 06: Mail Services and Shipping
  • Module 07: Travel Arrangements
  • Module 08: Organising Meeting and Conferences
  • Module 09: Time Management
  • Module 10: Record Keeping and Filing Systems
  • Module 11: Business Writing Skills
  • Module 12: Organisational Skills
  • Module 13: Communication Skills
  • Module 14: Customer Service
  • Module 15: Effective Planning and Scheduling
  • Module 16: Invoicing/Petty Cash

Who is this course for?

This in-depth course is for those who wish to expand their knowledge in the Clerical Assistant field or an individual working in this industry. In short, there are no constraints on who can enrol on the course.


There is no prerequisite to enrol on this course.

Career path

After completing this Clerical Assistant course, you will have the knowledge and skills to explore trendy and in-demand jobs, such as;

  • Secretary
  • Legal Secretary
  • Office Administrator
  • Office Assistant
  • Executive Assistant
  • Personal Assistant
  • Administrative Assistant

In the UK, these professions' pay scale ranges from £30,000 to £80,000 per year.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


CPD PDF Certificate of Completion

Digital certificate - Included

This course comes with CPD Quality Standards Accredited Certificate.
CPD - 4 PDF Certificate [ Free ]

CPD Hardcopy Certificate of Completion

Hard copy certificate - £7.99

This course comes with CPD Quality Standards Accredited Certificate. The pricing schemes are —

  • Hard Copy Certificate: £7.99 (Inside the UK)
  • Hard Copy Certificate: £15 (for international students)


Currently there are no reviews for this course. Be the first to leave a review.


Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.