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Challenging Behaviour Awareness


Community Coaching and Training Ltd

Summary

Price
£15.99 inc VAT
Study method
Online
Duration
2 hours · Self-paced
Qualification
No formal qualification
CPD
2 CPD hours / points

Overview

Unfortunately, side-effects of many illnesses are anger and aggression. This is also known as challenging behaviour. In order for your staff to protect themselves and those they care for, it is vital they know how to recognise and diffuse situations involving challenging behaviour. It is your responsibility as an employer to keep your staff safe, so training them on how to diffuse a situation, before having to physically defend themselves, is certainly a step in the right direction.

CPD

2 CPD hours / points
Accredited by The CPD Standards Office

Description

Unfortunately, side-effects of many illnesses are anger and aggression. This is also known as challenging behaviour. In order for your staff to protect themselves and those they care for, it is vital they know how to recognise and diffuse situations involving challenging behaviour. It is your responsibility as an employer to keep your staff safe, so training them on how to diffuse a situation, before having to physically defend themselves, is certainly a step in the right direction.

The key points covered in this course are:

- What challenging behaviour is
- Types of challenging behaviour
- Causes of challenging behaviour
- Impacts and results of challenging behaviour
- Assessment methods
- Managing outcomes

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.