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Certificate in Introduction to Microsoft Outlook 2010 Online Course


Courses for Success

Summary

Price
£299 inc VAT
Or £49.83/mo. for 6 months...
Study method
Online
Duration
Self-paced
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free

Overview

Learn How to Enhance your Efficiency and Productivity

In this Certificate in Introduction to Microsoft Outlook 2010 Online Course , you'll learn your way around the new ribbon-based interface and get up and running quickly. Then you'll focus on the core skills you really need in order to work smarter and faster.

First, you'll learn how to manage the flood of emails you receive, creating folders and archives so you can always find what you need. Then you'll discover how to keep track of your contacts and how to use Outlook's Calendar and Alert features. You'll also find out how to customize Outlook so it perfectly meets your needs, and you'll discover how to automate your work with rules.

As a bonus, you'll get insider tips that will make you the Outlook guru in your office. For example, did you know that you can create, send, and receive email messages without ever touching the mouse? You'll find out how, and learn lots of other tricks for getting the most out of Outlook's versatile tools.

Whether you're new to Outlook or you've been using it for years, you're sure to learn something useful in every lesson. In just a few weeks, you'll be a skilled and confident user of this time-saving tool—and you'll never have to worry about missing a meeting, losing an email, or forgetting an important task again!

Are you overwhelmed by emails, meetings, and to-do lists? Harness the power of Microsoft Outlook 2010, and you'll instantly enhance your efficiency and productivity.

Course Fast Facts:

  • Only 6 weeks to complete this course
  • Approximately only 2 to 4 hours per week of study is required
  • This course is delivered 100% on-line and is accessible 24/7 from any computer or smartphone
  • Instructors lead each course and you will be able to interact with them and ask questions
  • You can study from home or at work, at your own pace, in your own time
  • You can download printer friendly course material or save for viewing off line
  • You will be awarded a certificate at completion of this course

How to study online course?

Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. New courses start every month to ensure that we have the correct ratio of students to tutors available, please ensure you select a starting date when you go through our shopping cart, at checkout. The course is easy to follow and understand.

Course Structure

Through well-crafted lessons, expert online instruction and interaction with your tutor, participants in these courses gain valuable knowledge at their convenience. They have the flexibility to study at their own pace combined with enough structure and support to complete the course. And they can access the classroom 24/7 from anywhere with an Internet connection.

New sessions of each course run every month. They last six weeks, with two new lessons being released weekly (for a total of 12). The courses are entirely Web-based with comprehensive lessons, quizzes, and assignments. A dedicated professional instructor facilitates every course; pacing learners, answering questions, giving feedback, and facilitating discussions.

Recognition & Accreditation

All students who complete the course receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

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Certificates

Certificate of completion

Digital certificate - Included

Description

There are 12 units of study

Outlook 2010 Basics

In this lesson, you’ll pick up some of the fundamentals of this big, powerful program. You’ll jump right in and get your hands dirty by playing with the user interface and learning a couple of different ways to navigate between the major sections that we’ll be covering over the next six weeks. And just in case something comes up where you need immediate help, we’ll go over how you can activate Outlook’s help systems and get answers in seconds.

Mail View and E-Mail

Today we're going to dig into the section of Outlook 2010 where most people spend most of their time: Mail view. Not surprisingly, Mail view is the place where you work with e-mail messages, and once we go over some of the mechanics of the view itself, we'll spend the rest of our time on the basics of e-mail. We'll cover sending, receiving, and replying to messages, as well as how you can use the spell-checker and signatures to give your messages some class.

More Mail View

In this lesson, we're going to address a few more aspects of working in Mail view and with e-mail messages. First we'll look at desktop alerts, flags, and categories. The desktop alerts notify you when new messages arrive, while the flags and categories will help you stay organized and make sure you don't forget to do something important with your messages. We'll also look at how messages are used to transport files around the Internet, and wrap up the lesson with something that most people never figure out about messages.

Contact View and Contacts

It's time to move our attention from e-mail over to the related subject of contacts. By the end of this lesson, you'll be able to find your way around Outlook's Contacts views. More importantly, you'll know what contacts can do, and how to use them to keep track of all sorts of information. From there we'll look at Contact Groups, Outlook 2010's replacement for Distribution Lists. To wrap things up, we'll talk a bit about Address Books, an approach to contacting people by e-mail that you'll likely encounter (even if you don't realize it) when using Outlook in a corporate environment.

Working With the Calendar View

So far in the course, we've dealt with communication-related topics like e-mail and contacts. Now we're going off in another direction. Outlook 2010 has a flexible and easy-to-use Calendar that helps you track and manage all the stuff you need to get done. In this lesson we focus on the basics of using the Calendar, scheduling appointments and meetings, and tracking events. We'll also look at two powerful tools that make working with the Calendar more efficient: the Date Navigator and the Daily Task List. By the time we're done today, you will know what you need to know to be able to use your default Outlook Calendar to manage your personal schedule.

More Calendar View

This lesson is a continuation of our work with Calendar view. Specifically, we cover how to create and work with multiple Calendars at once. This leads us to two new features of Outlook 2010, Calendar Groups and Schedule View. You'll learn why these were created, and how they can help you deal with large numbers of Calendars without going crazy from information overload. Last but not least, we look at sharing Calendars through e-mail and on the Internet. At the end of this lesson you will not only wrap up your study of Calendar view; you will have reached the halfway point in the course.

Working With Tasks and To-Dos

This lesson is about getting things done. Outlook tasks and to-dos are ways to keep track of what you need to get done. Tasks are pretty much what you would expect—items that you create to keep track of some particular task. To-dos are somewhat more interesting in that they are Outlook's way of tracking things you need to do something about without creating a special task for them. By the time we're done today you will clearly understand the difference between tasks and to-dos, and know how to work with the To-Do Bar, Outlook's way of constantly reminding you of the things you need to get done next.

Exploring Notes, Shortcuts, and Folders

Outlook 2010 is all about communication. But it is all about storing and managing information, too. In this lesson, we look at three aspects of Outlook that help with these essential tasks. Notes give us a way to keep track of all those little random bits of information that otherwise would end up on scraps of paper all over the place. And speaking of random stuff, we have shortcuts and the Shortcuts Pane. With these, you can effectively create your own custom Navigation Pane, one that points to the Outlook items most important to you. Even better, you can use shortcuts to point to stuff that's outside of Outlook, meaning you can organize information that's anywhere on your computer, the company network, even out on the Internet. Finally, we begin learning about folders. Folders let you organize the masses of information that you can accumulate in Outlook, while the Folder List lets you find them all again. This discussion lays the groundwork for Lesson 9, where folders are revealed to be a key part of automating your work in Outlook.

Getting Organized With Categories, Folders, and Rules

One of the great things about Outlook is that you can use it for so much of your communications and personal information. But with so many messages, contacts, tasks, notes, and other pieces of information in one place, organizing and managing it for easy and efficient access can be a big chore. In this lesson, you'll learn how Outlook 2010's flexible category system and rules can help you manage the flood of information that flows into your Inbox every day. You'll also learn how to print from Outlook for those rare occasions where you just have to have information on paper.

Archiving Stuff and Finding the Info You Need

As you use Outlook 2010 more and more you'll eventually reach the point where you need to store old items for future reference. You'll also get to the point where it's hard to find the information you need because Outlook contains so much. In this lesson, we'll learn about the tools Outlook gives you to automatically archive your old items as well as three different tools for finding those items you know are in there somewhere.

Outlook 2010 Tips You'll Enjoy

Outlook 2010 does a lot of things, and it often gives you multiple ways to do each of them. And beyond the basics, it can do many things that we can't possibly cover in a six-week course. But that doesn't mean we can't look at some cool tips that can make working with Outlook 2010 faster, easier, or just more fun. This is exactly what you'll do in this lesson. I think you're going to enjoy it.

Customizing Outlook 2010

Outlook 2010 offers several customization options that you can take advantage of without having to learn programming or develop advanced technical skills. This lesson covers several customizations that you may find useful.

Who is this course for?

Upon course completion, students will receive a certificate that will serve as proof of their study in this field.

Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or later
MAC/iOS

OSX/iOS 6 or later
All systems

Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:

Adobe Acrobat Reader

Questions and answers

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FAQs

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