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Business Process Mapping

Online Course

Training Deals

Summary

Price
Enquire to get more info on pricing
Study method
Online
Duration
Self-paced
Qualification
No formal qualification
Additional info
  • Tutor is available to students

Overview

Business Process Mapping Course Overview

This course, focused on the practical application of Business Process Mapping, will provide delegates with the insight, knowledge and confidence to make BPM a reality in their organisation. Upon completion of this course, delegates will be able to document, understand and improve their organisations business processes. They will gain the knowledge and confidence to implement business process mapping within their organisation and make a significant gain in business performance.

Business Process Mapping is an activity which involves what a business entity does, who is responsible, how a business process should be completed and how should the success of a business process be determined.

Description

Business Process Mapping Course Outline

The following modules will be covered during this Business Analysis Course:Understanding The Terms

  • What is a process?
  • Key terms in business process mapping

The Stages of Business Process Mapping

  • The key stages in an effective process mapping
  • 'As is' and 'to be' processes

Mapping a Business Activity

  • Defining the start, end and purpose of a business activity
  • Defining the key elements – tasks, decisions, inputs and outputs
  • Business activity definition forms
  • Case study part 1
  • Mapping methods – brown paper analysis
  • Case study part 2
  • Using the mapping symbols
  • Case study part 3

The Detail Behind the Processes

  • Workshop facilitation skills
  • Titles and numbering
  • Recording the key information – tasks, decisions, inputs, outputs, constraints and dependencies
  • Process definition forms
  • Case study part 4

Assigning Control and Responsibilities

  • Working out who does what
  • Using swim lanes in process maps
  • Case study part 5

Process Analysis

  • Identifying problems, bottlenecks and inefficiencies
  • Case study part 6

Creating ‘to be’ Processes

  • Reasons for change
  • Changing processes
  • Case study part 7

Who is this course for?

Anybody wishing to understand how to Business Process Mapping for business analysis.

Requirements

Who should attend this Business Process Mapping course?

This course is recommended for managers, project leaders and individuals involved in improving the effectiveness of business processesPrerequisites

Delegates will be required to bring with them examples of either existing processes requiring improvement or areas where new processes need to be implemented.

Career path

Knowledge of Business Process Mapping will help those wishing to pursue a career in Business Analysis.

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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