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Business Development Training

CPD Certified I Free PDF & Hardcopy Certificate included I Free Retake Exam | Instant Access | Lifetime Access

Training Express Ltd


£12 inc VAT
Study method
9 hours · Self-paced
Access to content
Lifetime access
No formal qualification
10 CPD hours / points
  • Certificate of completion - Free
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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This Business Development course is designed for Business Developers, Analysts, Consultants, Administrators, Advisors, Office Managers, Line Managers, Administration Managers, Directors,Project Managers.

This thoroughly guided course will take you through marketing, common marketing types, successful planning which will lead to business development, process, supply chain, project and procurement management, business analysis planning and monitoring, planning and forecasting operations. You will also learn strategic analysis, analysing problems, analysing solutions, strategic development, selecting solutions, retail pricing, selling in multiple channels and generating solutions using the blink method, six thinking hats, brainwriting, mind mapping and many more.

Additionally, we will ensure you explore and gain communication skills, time and conflict management skills, administrative skills, identifying and managing risks through risk assessment and various negotiation techniques. Lastly, you will grasp talent and quality management skills, brainstorming skills, and etiquette skills that will help you represent your boss and your company.

Learning Outcomes

By the end of the course, learners will be able to:

  • Deepen their knowledge on how to plan for business development effectively
  • Familiarise themselves with process and supply chain management
  • Get familiar with procurement, purchasing and project management
  • Learn how to set retail pricing and selling in multiple channels
  • Acquire the skills required to conduct strategic analysis, planning and monitoring
  • Know how to analyse issues and come up with the right solution with a complete analysis
  • Learn and gain various skills like negotiation techniques, communication skills, brainstorming skills and many more
  • Know etiquettes that will help build strong business relationships

Key Features of the Business Development Course:

  • CPD Certified
  • Instant e-certificate and hard copy dispatch by next working day
  • Fully online, interactive course with audio voiceover
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

*** Additional Gifts ***

  • Free Life Coaching Course

*** (Offer Ends Soon) ***


Certificate of completion

Digital certificate - Included

Certificate of completion

Hard copy certificate - Included

You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.


10 CPD hours / points
Accredited by CPD Quality Standards

Course media


Course Curriculum

The detailed curriculum outline of this course is as follows:

***Business Development***

Module 1:

Business Development and Succession Planning

  • SWOT Analysis
  • Understanding the value of Succession Planning
  • Development of a Succession Plan

Module 2:

Process Management

  • Elements of Enterprise Content Management
  • Business Process Re-Engineering Model
  • The Business Process Management Life Cycle

Module 3:

Supply Chain Management

  • The Structure of a Supply Chain
  • Flows of Supply Chain

Module 4:

Planning & Forecasting Operations

  • Demand and Forecasting
  • Forecasting Methods
  • Aggregate Planning
  • Planning for Product Pricing
  • Credit Risk Management

Module 5:

Procurement & Purchasing Management

  • Objectives of Procurement
  • Procurement Organisation
  • Objectives of Purchase
  • Logistics Design

Module 6:

Project Management

  • Constraints of a Project
  • Understanding the Project Life Cycle

Module 7:

Retail Pricing

  • Retail Market Levels – Mass Market, Middle-Market and Luxury
  • Retail Pricing – Objectives and Strategies
  • Price Elasticity
  • Markdowns: Seasonal Sales, Reductions and Offers

Module 8:

Business Analysis Planning and Monitoring

Module 9

Strategic Analysis and Product Scope

  • Strategy Development
  • Porter’s Five Forces model
  • Competitive Strategy Analysis

Module 10:

Quality Management

  • Creating the Quality Management Plan
  • Implementing Quality Project Management
  • Benefit/Cost Analysis
  • Quality Assurance Applying
  • Quality Control Implementation

Module 11:

Management Skills for Leading Your Team

  • Dealing With Issues Within Your Team
  • The Art of Correct Communication

Module 12:

Selling in Multiple Channels

  • Mail order
  • Direct marketing
  • Online retailing
  • Consumer engagement
  • Long-tail effect
  • Fulfilment and delivery systems
  • Multichannel retailing

Module 13:

Representing Your Boss and Company

  • Leadership Competence Anatomy
  • Five Stages of Competence
  • Aspects of Competence
  • Importance of Professionalism at Work

Module 14:

Preparing for Brainstorming

  • Removing Mental Blocks
  • Stimulating Creativity

Module 15:

Generating Solutions (I)

  • Brainwriting and Mind Mapping
  • Duncker Diagrams

Module 16:

Generating Solutions (II)

  • The Morphological Matrix
  • The Six Thinking Hats
  • The Blink Method

Module 17:

Analysing Solutions

  • Analysing Wants and Needs
  • Using Cost/Benefit Analysis

Module 18:

Selecting a Solution

  • Doing a Final Analysis
  • Paired Comparison Analysis

Module 19:

Negotiation Techniques

  • Basic Types of Negotiations
  • Phases of Negotiation
  • Negotiation Techniques
  • Strategies for Identifying Mutual Gain
  • Effective Negotiation Practise
  • Negotiation on Behalf of Others

Module 20:

Communication Skills

  • Effective Listening Skills
  • Verbal Communication
  • Non-Verbal Communication
  • Communication Strategies

Module 21:

Skills of an Effective Administrator

  • The ‘Three Skills Approach’
  • Technical Skills
  • Human Skills
  • Conceptual Skills

Module 22:

What is Marketing?

Module 23:

Common Marketing Types (I)

  • Direct Marketing
  • Active Marketing
  • Incoming Marketing
  • Outgoing Marketing

Module 24:

Common Marketing Types (II)

  • Guerrilla Marketing
  • B2B Marketing
  • B2C Marketing
  • Promotional Marketing

Module 25:

Conflict Management

  • Introduction
  • Understand the Keys to Conflict
  • How Misunderstandings Arise and the Solution
  • Personality Types in Conflict
  • Escalation of Conflict
  • De-escalating Conflict
  • Closing Section

Module 26:

Talent Management

Module 27:

Time Management

  • Prioritising the Workload
  • The Pareto Principle and Tips

Module 28:

Managing Risk and Recovery

  • Creating the Risk Management Plan
  • Identifying Risks

Module 29:

Business Etiquette

  • Business Etiquette and Corporate Culture
  • Builds Strong Relationships


All of our courses, including this course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.


Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.


At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.

Who is this course for?

Anyone with a knack for learning new skills can take this course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.


Learners do not require any prior qualifications to enrol on this course.

Career path

This course will lead you to many different career opportunities, here are few prospects:

  • Business Developer: £46,000 - £60,000 per annum
  • Analyst: £40,000 - £65,000 per annum
  • Consultant: £52,000 - £66,000 per annum
  • Project Manager: £46,000 - £70,000 per annum

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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.