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Business Communication

Certificate QLS Level 3 | *FREE PDF Certificate*Tutor Support & Exam | 50 CPD Credits | *Free PR Course*


CPD Courses

Summary

Price
£395 inc VAT
Or £65.83/mo. for 6 months...
Study method
Online
Duration
200 hours · Self-paced
Qualification
No formal qualification
CPD
50 CPD hours / points
Achievement
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Business Communication

Certificate in Business Communication QLS Level 3. Additional CPD Accredited Business Communication Certificate with 50 CPD points available without extra study. This Business Communication course comes with easy to understand e-learning study materials.

Level 3 Endorsed Business Communication Certificate of achievement. Discover what it takes to master the art of professional business communications, with a little help from CPD Courses! This exclusive Level 3 Certificate in Business Communications has been designed for anyone looking to take their career to the next level in the business setting of their choosing!

The vast majority of organisations worldwide are fundamentally reliant on a variety of important business communications and documents. In terms of structure, tone, purpose and value, business communication is fundamentally unique and demands a meticulous eye for detail. The larger and more complex the business, the more intensive its communication demands – both internally and externally. In all instances however, the effectiveness with which communications are produced, managed and optimised can have a direct impact on the performance of the business as a whole. Across private and public sectors alike, business owners and employers are constantly on the lookout for capable candidates with honed and refined business communications skills.

Whether looking to gain a competitive edge or simply improve your professional competencies for life, this Level 3 Certificate in Business Communications comes highly recommended. Explore a variety of key business documents and communications, along with their respective roles and value at the heart of the contemporary organisation. Learn how to stand out from the crowd with the kind of advanced business communication skills that are guaranteed to gain the attention of decision-makers.

Study today with CPD Courses and enjoy enhanced career prospects for life

Quality Licence Scheme

This Business Communication course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.

Achievement

CPD

50 CPD hours / points
Accredited by The CPD Standards Office

Course media

Description

Business Communications

Business Communication Course Benefits

When studying for a Certificate in Business Communications with CPD Courses, every learner benefits from:

  1. All required course materials and supporting documentation included as standard within the initial course fee.
  2. The freedom to study in your own time and at your own pace with no deadlines or time restrictions to worry about.
  3. 24/7 access to our exclusive digital learning platform from any location worldwide with an Internet connection for complete flexibility and convenience.
  4. Comprehensive support provided by qualified and professional tutors with extensive industry experience and expertise.
  5. The opportunity to earn a endorsed certificate from a leading awarding organization.

Business Communication Learning Objectives

Our exclusive Level 3 Certificate in Business Communications was created by a team of industry veterans and respected academics. Ideal for anyone looking to climb the career ladder to the highest possible levels in a business or office setting, the course focuses on a series of business communication concepts and practical skills of enormous value in a working environment. Candidates are provided with the opportunity to develop a range of skills and competencies that can only be picked up with targeted studies. Completion of this insightful course provides candidates with the opportunity to excel in the business career of their choosing.

Over the course of five intensive modules, candidates are provided with a breakdown of several essential business documents, along with their respective functions within an organisation. Advanced business letter-writing skills are investigated in-depth, along with how to write effective emails, plan and prepare internal memos, the importance of reviewing business communications and how to deal with common document-writing issues and challenges. The course concludes with an exploration of effective telephone communication strategies from a contemporary business perspective.

Upon successful completion of this course, candidates benefit from a variety of advanced skills and insights including:

  • An understanding of several key business documents and their purpose
  • The skills, knowledge and confidence to pen important emails and memos
  • Advanced telephone communication and request-handling skills
  • Enhanced problem-solving and error-detection capabilities
  • A thorough understanding of word choice and sentence structure
  • The opportunity to excel in any business environment

Business Communication Course Outline

Our exclusive Level 3 Certificate in Business Communications is delivered across five intensive yet accessible modules. In order to successfully complete the course, the modules must be completed in order, along with an assessment at the end of each module.

Module 1 – Fundamentals of Business Communication

The Business Communication unit covers the following topics:

  • Why Write?
  • Be Clear
  • Be Concise
  • Be Complete
  • Be Correct
  • Sentences and Sentence Types
  • Manners and Courtesy
  • Practical Language
  • Inclusive Language
  • Sentence Construction
  • Punctuation

Module 2 – Writing Business Letters

The Business Communication unit covers the following topics:

  • Types of Letters
  • Preparing Business Documents
  • Requests for Proposals
  • Writing Reports
  • Documentation

Module 3 – Writing Effective Emails

The Business Communication unit covers the following topics:

  • E-mail Basics
  • Spelling and Proofreading
  • Proofreading Tips

Module 4 – Writing Memos

The Business Communication unit covers the following topics:

  • The Anatomy of a Memo
  • Reviewing Your Writing

Module 5 – Communicating Effectively by Telephone

The Business Communication unit covers the following topics:

  • Business Communication Skills
  • The Importance of Empathy
  • Defining Communication
  • Asking Questions
  • Telephone Techniques
  • Handling Everyday Requests
  • Tips and Tricks about communication skills

Who is this course for?

Business Communications

Our popular Level 3 Certificate in Business Communications was designed for anyone looking to climb the ladder in any business or administrative environment. Advanced business communication skills are of universal relevance and importance across all industries and sectors worldwide. Whether in pursuit of promotion or looking to secure your first professional position with the employer of your choosing, this endorsed business communications course could make all the difference. Entrepreneurs and small business owners may also find their capabilities, confidence and performance benefit significantly from targeted studies.

CPD Courses is proud to offer an extensive range of distance learning courses and online training programmes for ambitious learners on a global basis. Enhance your CV and career prospects for life, with a endorsed certificate from a recognised awarding body. Study in your own time with absolutely no deadlines or time restrictions to worry about. All course materials, assignments and assessments can be accessed 24/7 via our and convenient online learning platform, while your own personally-assigned tutor provides ongoing support throughout your studies.

If looking to build and enjoy a rewarding business career for life, CPD Courses is here to help show you the way!

Requirements

Business Communications

There is no particular entry requirement.

Option 1

Business Communications Certificate QLS Level 3 endorsed by Quality Licence Scheme

Certificate Fee: £85 + postal charges

Option 2

Business Communications Certificate issued by CPD

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£75 + postal charges

*Postage Charges: National £9, International £15

Career path

Business Communications

Upon successful completion of the course, candidates may choose to pursue an extensive range of careers including:

  • Administrative Assistant
  • Administrative Coordinator
  • Administrative Director
  • Administrative Manager
  • Client Relations Manager
  • Contract Administrator
  • Executive Assistant
  • Executive Services Administrator
  • Facility Manager
  • Financial Clerk
  • General Office Clerk

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.