Business Communication Course

Organizations and businesses are composed of different departments, with each department having different individuals, and each individual with a different communication style. Miscommunication is a failure to communicate adequately which may be deemed to be simple but it poses a big issue especially in business.

Communicating targets and goals across the board is a determinant factor of a company’s success, and communicating effectively aligns every member.

At the end of this course, students shall learn how to: (1) understand business communication; (2) deal with difficulties with communication; (3) buy and sell; (4) keep records and create reports; (5) review reports; (6) write essays; and (7) plan and carry out employee selection interviews.

To achieve these goals, this course shall make use of interactive materials to present the concepts of the topics to be discussed. Assessments shall be done after the entire course to check for knowledge retention and understanding.

Effective business communication should be concise, simple and straight forward. An effective business communication style generates awareness, builds relationships and creates a stronger foundation for the company.

Alignment and strong foundation makes the company move as one, and the company will have one focus and one goal. A company’s oneness and focus promotes productivity and even better is being able to communicate to the customers the company’s brand that also promotes customer’s trust and loyalty.

Course Overview

• Unit 1 – Introduction to Business Communication
• Unit 2 – Difficulties with Communication
• Unit 3 – Buying and Selling
• Unit 4 – Methods, References and Testimonials
• Unit 5 – Records
• Unit 6 – Reports
• Unit 7 – Reviews and Reports
• Unit 8 – Essay Writing
• Unit 9 – Vocal Communications In Business
• Unit 10 – Planning and Carrying Out Employee Selection Interviews

Certificate

Upon successful completion of this course, students will be awarded an IOLEN Certificate of Achievement from IOLEN Accreditation. This should help validate their learning experience and skill, and can be used as a resume builder.

Course Format

This course is divided into several modules and is delivered online through our interactive learning management system. Students are given access to the learning portal where they can access the course 24/7. This gives them complete control over the pace of their learning while also enabling them to study from home, in their offices or from a laptop while traveling.

Course Duration:

Normative or minimum period of study to complete this is 50 hours. Take note that this is only an estimate. The duration of completing the course still depends on the learner’s pace and ability to absorb information. Additionally, as the course is delivered online, learners have the options to divide and study the course in multiple sessions or go through it one go.

Learners will be given full access to this course for 12 months from the date of enrolment. During this period, learners are given the flexibility to complete the course at anytime.

• Allow you to keep up to date on the aspects of your career
• Give you an insight into your chosen career path
• Fill in the gaps of any knowledge you may not have
• Enhance your resume
• Show you are a committed learner

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