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Business Administration
Training Express Ltd

CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access

Summary

Price
Save 28%
£15 inc VAT (was £21)
Offer ends 31 August 2026
Study method
Online, On Demand 
Course format
16 Videos (with subtitles and transcripts) and 2 PDFs
Duration
4.8 hours · Self-paced
Qualification
No formal qualification
CPD
50 CPD hours / points
CPD What's this?
Certificates
  • Certificate of completion - Free
  • Certificate of completion - Free
  • Reed Courses Certificate of Completion - Free
Assessment details
  • Multiple Choice Questions (MCQ) (included in price)
Additional info
  • Tutor is available to students
15 students purchased this course

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Overview

[Updated 2025]

In today’s UK business environment, the demand for capable administrative and support staff remains strong — with about 3.16 million people employed in “Administrative and Secretarial” occupations. For 2025, the median salary for administrative roles sits around £27,800. By training as an Admin Support Assistant, you open doors to an essential, resilient backbone of many organisations — from small firms to large corporations — where skills in scheduling, travel booking, customer liaison, writing, financial basics and communication are always needed.

Whether you aim to support executives, manage diaries, handle mail and shipping or co-ordinate meetings and conferences, this course helps you build a broad foundation to become a trusted office professional. Gain confidence in telephone skills, understand how to represent your employer well, stay organised and plan effectively — unlocking roles such as Office Administrator, Personal Assistant or Customer Service Coordinator, and giving you a strong start in business administration and support.

Hope to see you inside!

Learning Outcomes

Upon successful completion of the Business Administration course, you will be able to,

  • Students will handle telephone calls and business enquiries confidently.
  • Students will manage diaries, meetings and conference arrangements accurately.
  • Students will write business correspondence clearly and professionally.
  • Students will process mail, shipping, invoicing and petty cash correctly.
  • Students will organise records and filing systems efficiently.
  • Students will plan and prioritise tasks to manage time effectively.

Key Features

  • Level 5CPD Quality Standard Accredited Business Administration Course
  • Instant e-certificate
  • Fully online, interactive Business Administration course with audio voiceover
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Corporate Training

  • Designed Specifically To Meet The Needs Of Corporate Training Programs
  • Industry-standard Course Lengths Aligned With Market Standards
  • Trusted By 10,000+ Businesses Worldwide
  • Boost Learning, Cut Costs
  • Strategic Alignment With Business Goals
  • Data-driven Insights And Industry Benchmarks To Adapt Training To Evolving Needs
  • Current & Relevant Content Regularly Updated To Stay Relevant

Certificates

Assessment details

Multiple Choice Questions (MCQ)

Included in course price

CPD

50 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

This course contains

Format: 16 Videos (with subtitles and transcripts) and 2 PDFs

Duration: 4h and 49m

    • 1: Module 01 Introduction to Admin Support Assistant 10:37
    • 2: Module 02 Business Telephone Skills 11:17
    • 3: Module 03 Representing Your Boss and Company 23:14
    • 4: Module 04 Business Etiquette 11:39
    • 5: Module 05 Mail Services and Shipping 17:28
    • 6: Module 06 Travel Arrangements 14:33
    • 7: Module 07 Organising Meeting and Conferences 17:37
    • 8: Module 08 Diary Management and Note taking 15:09
    • 9: Module 09 Time Management 23:28
    • 10: Module 10 Record Keeping and Filing Systems 17:43
    • 11: Module 11 Business Writing Skills 28:49
    • 12: Module 12 Organisational Skills 17:19
    • 13: Module 13 Communication Skills 16:34
    • 14: Module 14 Customer Service 10:07
    • 15: Module 15 Effective Planning and Scheduling 33:32
    • 16: Module 16 Invoicing/Petty Cash 17:52
    • 17: Certificate and Transcript 01:00
    • 18: Leave a Review 01:00

Description

Key Topics Covered in this Business Administration Level 5

  • Module 01: Introduction to Admin Support Assistant
  • Module 02: Business Telephone Skills
  • Module 03: Representing Your Boss and Company
  • Module 04: Business Etiquette
  • Module 05: Mail Services and Shipping
  • Module 06: Travel Arrangements
  • Module 07: Organising Meeting and Conferences
  • Module 08: Diary Management and Note taking
  • Module 09: Time Management
  • Module 10: Record Keeping and Filing Systems
  • Module 11: Business Writing Skills
  • Module 12: Organisational Skills
  • Module 13: Communication Skills
  • Module 14: Customer Service
  • Module 15: Effective Planning and Scheduling
  • Module 16: Invoicing/Petty Cash

Accreditation

All of our courses are fully accredited, including this Business Administration Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Business Administration.

Certification

Once you’ve successfully completed your course, you will immediately be sent a FREE digital & Printed certificate (only printed certificate delivery fee applicable). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Who is this course for?

This Business Administration Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Business Administration Course is ideal for:

  • Individuals seeking advanced knowledge in business administration.
  • Professionals aiming to upgrade their skills in finance and management.
  • Aspiring business analysts and strategic planners.
  • Those interested in enhancing their understanding of market and investment strategies.

Requirements

Learners do not require any prior qualifications to enrol on this Business Administration Course. You just need to have an interest in Business Administration Course.

Career path

After completing this Business Administration Course you will have a variety of careers to choose from. The following job sectors of Business Administration Course are:

  • Business Manager
  • Business Account Executive
  • Business Administration Coach
  • Business Administration Assistant

In the United Kingdom, the average salary of these professions ranges from £30,000 to £50,000 per annum.

Questions and answers

Reviews

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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