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Automation of Government Business

London Training For Excellence

Summary

Price
£3,480 inc VAT
Study method
Online
Duration
5 hours · Self-paced
Qualification
No formal qualification
Additional info
  • Tutor is available to students

Overview

The following course has been designed to familiarize participants with the concept of E-Government. The material covered will enable the participants to link the concept of E-Government processes in order to improve organizational performance, TQM, re-engineering and systems operations. Providing participants with the knowledge and the foundations of government needs in developing E-Government. Identify obstacles and problems associated with the process of E-Government ways to manage the process of resistance to change. This course covers 20 CPD hours.

Description

Day 1 – Introduction to E-Government and Integrating Services to Citizens

  • What is E-Government?
  • Why E-Government?
  • Citizens Interactions with Public Service
  • Difference between Mediated vs Self Service explored
  • Citizen to Government Interactions

Day 2 – E-Government facilities – Public and Private Personal Data Protection

  • Common Data Platform
  • Public Service Card
  • E-Broker; eg Intermediator Agencies
  • Organisational Structure and Management Process
  • Information vs Decision Making
  • Public Sector Management

Day 3 – Traditional Bureaucratic Government Structure vs E-Government

  • Agency Structure
  • Characteristics
  • Information Flow
  • Transformation within the Government
  • E-Government Adaptations
  • Traditional vs E-Government
  • Development & Deployment
  • Introduction to E-Services
  • E-Government Interoperability Framework (e GIF)

Day 4 – Automation of Government Business

  • Business Process Mapping and Re-Engineering
  • Co-Operation of Government and Private Sector
  • Agreement between Government levels
  • Customer Centrique
  • Interoperability Framework
  • Interoperable ICT
  • Security Framework
  • Identification keys/sets for every entity
  • Harmonized concepts and data modelling
  • Social Security

Day 5 – Advancement on National Census, Health Care, Social Security, ID Card and Passport

  • TESS = TElematics for Social Security
  • Data Protection
  • Social Security
  • Social Security Card
  • Social Security Portal
  • Immediate declaration of employment
  • Health Care
  • Use of E-Government
  • Electronic Identity Card
  • Biometric Passport, also known as an E-Passport

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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