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Amadeus Airline Fares, Travel and Eurostar Reservations Training Course

Industry experts | Professional Course | GDS Training | Amadeus Training

Exodus Training and Recruitment


£377 inc VAT
Or £62.83/mo. for 6 months...
Study method
90 hours · Self-paced
Access to content
180 days
No formal qualification
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

6 students purchased this course

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Welcome to the world of professionalism for the travel & airline industry!

Do you want to learn Amadeus Reservation System Professional Training at a more comprehensive level from the comfort of your own home, no matter where you are in the world you live.

This worldwide recognised career orientated training course required by many travel, airline and airport industry leading employers gives candidates to gain competence in booking airline, hotel and car hire, travel agents, tour operators, railways and other travel services to book and create reservations. In addition to this, air travel information, passport, visas and health for worldwide destinations for customers and passengers allowing the agent to gather live accurate information from all service providers.

This e-learning training course allows the agent to confidently check the emulated Amadeus (Immediate) availability with airlines, hotels and car hire companies and book reservations with great efficiency. This globally recognised computerised reservations system would ensure that you the agent is confident, well-trained and qualified to gain advantage to a foothold in the travel industry with well equipped career skills and confidentially book reservations for passengers, customers and clients for established organisations.



The course is split into two parts:

Part 1

For Airfares Level 1, - You will learn the principles to Fares and Ticketing on how to search for fares to meet customer's requests such as find and select the correct fare for different passenger scenarios, familiarise with airline geography, construct passenger fares, discover airport city codes for numerous destinations around the world, the baggage allowance systems available to passengers and much more.

Course Includes...

  • 1 Understand IATA Terms and Definitions
  • 2 Know IATA Areas
  • 3 Know IATA Codes
  • 4 Understand fare types
  • 5 Select appropriate fares
  • 6 Know the milage system
  • 7 Taxes, fee and charges
  • 8 Air travel documentation

Once completed and gained familiarity with industry Fares and Ticketing procedures, you will move onto the GDS System Amadeus giving you industry Hands-on practical training in the following modules.

Part 2

Airline Reservations Module 1 - Intermediate Level
Lesson 1-1 — Introduction, Sign In and Out
Lesson 2 — Encode and Decode
Lesson 3 - Timetable Display & Return Timetable
Lesson 4 - Availability changes entries, alliances and low cost carriers
Lesson 4 - Schedule Displays
Lesson 5 - Book flights from availability
Lesson 6 - Priority waitlist from availability
Lesson 7 - Passenger Name Record Review
Lesson 8 - Similar Passenger Name Record List
Lesson 9 - Passenger Name Record Elements
Lesson 10 - Create & Complete Passenger Name Record
Lesson 11- Passenger Name Record with Multiple Passengers
Lesson 12 - Passenger Name Record with Remarks or Other Service Info
Lesson 13- Passenger Name Record with Special Service Requests
Lesson 14 - Passenger Name Record with Frequent Flyer
Lesson 15 -Passenger Name Record with Seating Messages
Lesson 16 - Passenger Name Record Creation Forms of Payment
Lesson 17 - Passenger Name Record Creation OSI Messages
Lesson 18 - Passenger Name Record Creation Service Request Messages
Lesson 19 - Passenger Name Record Security Information
Lesson 20 - Passenger Name Record Addresses
Lesson 21 - Seat Maps
Lesson 22- Assign Specific Seat Maps
Lesson 23 - Seat Assigned by Preference
Lesson 24 - Itinerary Modification - Cancel Segments
Lesson 25 - Itinerary Modification - Rebook Segments
Lesson 26 - Itinerary Modification - Rebook for New Bookings Codes
Lesson 27 - Passenger Name Record Cancelling Elements
Lesson 28 - Passenger Name Record Changing Elements
Lesson 29 - Availability Access Types
Lesson 30 - Building Connections and Minimum Connections Times
Lesson 31 - Fare Display Overview
Lesson 32 - Multi-Airline Fare Displays
Lesson 33 - Carrier Specific Fare Displays
Lesson 34 - Introduction to Fare Notes
Lesson 35 - Itinerary Pricing
Lesson 36 - Itinerary Best Buy
Lesson 37 - Introduction to Ticketing
Lesson 38 - Queues count & Placement
Lesson 39 - Queues Access
Lesson 40 - References & Sources
And much more…

Airline Reservations Module 2 - Advance Level
Lesson 1 — Advanced Availability Entries
Lesson 2 — Access Types
Lesson 3 — Direct Sell, Waitlist, Open/ARNK/Passive Segments
Lesson 4 — PNR Claim
Lesson 5 — Split PNR
Lesson 6 — Non-Homogeneous PNRs
Lesson 7 — Customer Profiles
Lesson 8 — Queue Count, Queue Placement, Option Element
Lesson 9 — Queue Access/Exit, Remove/Delay Queued PNRs
Lesson 10 — Segment Status, Schedule Change, Waitlist Assurance
And much more…

Module 3 - Automated Fares and Ticketing
Lesson 1 — Basic Fare displays, carrier specific fares
Lesson 2 — Fare displays for specific dates
Lesson 3 — Additional fare display options
Lesson 4 — Fare display follow up entries
Lesson 5 — Fare notes
Lesson 6 — Itinerary Pricing
Lesson 7 — Best Buy Pricing
Lesson 8 — Stored Itinerary Pricing
Lesson 9 — Pricing Options
Lesson 10 — PNR Fare Elements
Lesson 11 — Ticketing
Lesson 12 — Issuing Electronic Miscellaneous Documents
Lesson 13 — Ticket Exchange and Refund
Lesson 14 — Ancillary Services
Lesson 15 — Associated Electronic Miscellaneous Documents
Lesson 16 — Standalone Electronic Miscellaneous Document
And much more…

Module 4 - Car Hire Reservations
Lesson 1 — Car Location Lists
Lesson 2 — Display and Book from Multi-Company Car Availability
Lesson 3 — Display and Book from Single-Company Car Availability
Lesson 4 — Direct Car Availability Entries
Lesson 5 — Car Availability Options
Lesson 6 — Car Sell Options and Direct Car Sell
Lesson 7 — Car Segment Modify Entries
Lesson 8 — Car Rate Features, Car Terms, Car Policy
And much more…

Module 5 - Hotel Reservations
Lesson -1 — Hotel Location Lists
Lesson 2 — Display Multi-Property Hotel Availability
Lesson 3 — Display and Book from Single Property Hotel Availability
Lesson 4 — Direct Hotel Availability Entries
Lesson 5 — Hotel Display Options
Lesson 6 — Hotel Points of Reference
Lesson 7 — Hotel Features Entries
Lesson 8 — Hotel Sell Options and Chain-Specific Help Pages
Lesson 9 — Booking a Hotel Directly and from a Location List
Lesson 10 — Change, Add to, Delete from, and Cancel Hotel Segments And much more…

Eurostar Reservations

Level 1 - Eurostar Encode and Decode

Lesson 2 - Eurostar Availability and Selling

Lesson 3 - Fares and Pricing

Lesson 4 - Eurostar Booking Files

Lesson 5 - Eurostar Seats

Timatic - Passenger Traveller Information & Advice Passports, Visas and Heath Requirements

  • Introduction to Timatic, Course Outline
  • The Full Text Database
  • Specific Database,
  • Visa and Health Info by Itinerary
  • Timatic City and Country Code Tables and
  • Group Lists
  • Timatic Rules
  • Timatic News
  • Timatic Help
  • Displaying Timatic Information from a Booking File

Final Examination for each Module using the Amadeus Simulated Emulator

Assessments & Practice

• This course is 100% practical and hands-on. Each lesson consist of detailed instruction which are provided and there are Quizzes at the end of each assessment learnt. Amadeus Airline Ticketing and Travel Reservations Professional Systems training course - includes a personal log in to sign on and sign off the professional emulator.

The course includes:

  • An agent sign on and sign off login
  • GDS Amadeus Industry Training - 90 Hours of study
  • Lessons and Drills (Quizzes) to assess your learning and progress
  • Final assessments for all three areas of the course known as Exam Emulators
  • Assigned dedicated tutor industry expert giving you support and guidance throughout your course


An official industry worldwide recognised Certificate of Global Distribution System Training from Viasinc. This is a professional certification recognised by the Travel and Aviation industry.

You will receive 3 certificates:
Viasinc Certification for Amadeus
Fares and Ticketing - Level 1 (Professional)
Notification of Topics Learnt

What a great way of gaining a recognised qualifications to start your career and gain a wealth of knowledge, industry terminology and skills ready for an Ticketing or Reservations career path.

Our 'One Stop' Courses- Heading you in the right direction for a sustainable career.

Who is this course for?

Anyone wishing to enter a career field as in Airline Reservations, Travel Agent or Airport or Customer/Passenger Service Agent. This course will give candidates the key competence and professional skills the industry is looking for.


Must be able to be familiar with the keyboard and be able to type in order to operate the Airline and Travel Reservation systems.

Career path

At this advance level the Amadeus Airline/Travel Reservation Professional Systems course can provide candidates with a wealth of career options with the examples of the following areas:

  • Airport Ticket Desk
  • Airline Reservations
  • Airline Call Centre
  • Airline Sales
  • Airline Reservation Agent
  • Fares Desk Agent
  • Business Travel Consultant
  • Travel Consultant
  • Special Interest Travel Consultant

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