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Mediation Basics for Conflict Management Training

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Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
1.4 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Reed Courses Certificate of Completion - Free
  • CPD Quality Standard Certificate - £7.99
Additional info
  • Tutor is available to students

2 students purchased this course

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Overview

***Equip Yourself for Conflict Resolution with Mediation Basics for Conflict Management***

Did you know that according to a recent [CIPD]( Chartered Institute of Personnel and Development) report, 90% of HR professionals believe strong conflict resolution skills are important for a successful workplace? This "Mediation Basics for Conflict Management" course provides a comprehensive foundation for navigating disputes and fostering collaborative solutions.

This "Mediation Basics for Conflict Management" course is designed to equip you with the theoretical knowledge and understanding to excel in the field of mediation. Through a series of engaging modules, you'll gain a strong grasp of core concepts, essential skills, and ethical considerations involved in this dynamic process.

Learning Outcomes

By participating in "Mediation Basics for Conflict Management," you will be able to:

  • Define mediation and explain its role in conflict resolution.
  • Identify the core skills necessary for effective mediation.
  • Describe the different stages of the mediation process.
  • Analyze the ethical principles and professional standards that govern mediation practice.
  • Recognize special considerations that may arise in various mediation contexts.
  • Apply your knowledge of mediation to better manage conflict situations.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD Quality Standard Certificate

Digital certificate - £7.99

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

6
sections
6
lectures
1h 26m
total

Course media

Description

Delve into the core principles of mediation, starting with an exploration of introductory concepts and gradually advancing to essential skills crucial for effective mediation. Gain insights into the nuances of the mediation process and develop a profound understanding of the ethical standards that guide every mediator's practice.

Course curriculum :

Module 1: Introduction to Mediation
Gain an overview of mediation, including its history, purpose, and significance in conflict management.

Module 2: Essential Skills for Mediators
Learn about the critical communication and interpersonal skills required for successful mediation.

Module 3: The Mediation Process
Understand the step-by-step process of mediation, from preparation to resolution.

Module 4: Mediation Ethics and Professional Standards
Explore the ethical principles and professional standards that guide mediators in their practice.

Module 5: Special Considerations in Mediation
Examine the unique challenges and considerations in various mediation contexts, such as workplace, family, and community disputes.

Who is this course for?

Mediation Basics for Conflict Management is ideal for anyone interested in:

  • Pursuing a career in mediation
  • Enhancing their conflict resolution skills in the workplace
  • Building stronger relationships through effective communication
  • Developing a deeper understanding of alternative dispute resolution (ADR) processes

This course is designed to provide a strong theoretical foundation, and does not require prior experience in mediation.

Requirements

There are no prerequisites for this course. All participants will have the opportunity to actively engage with the course materials and ask questions to solidify their understanding of mediation principles.

Career path

Mediation is a growing field with applications in various sectors, including human resources, law, community organizations, and more. By successfully completing "Mediation Basics for Conflict Management," you'll be well-positioned to take the next step in your career path, potentially pursuing further training and certification to become a qualified mediator.

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.