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AGE VERIFICATION - E-LEARNING CPD


Pivot Learning Ltd

Summary

Price
£20 inc VAT
Study method
Online
Duration
1 hour · Self-paced
Qualification
No formal qualification
CPD
1 CPD hours / points

Overview

It is required for all licensed premises to ensure they have an age verification policy in place, relating to the trading of alcohol. This online age verification training course allows you to meet the legal requirements by providing you with a ‘model age verification policy’ and detailing the procedures that need to be followed when verifying the age and I.D. of customers

CPD

1 CPD hours / points
Accredited by The CPD Certification Service

Description

Learning Outcomes

Current law on age verification for alcohol sales

Challenging for proof of age

What a policy on age verification should say

Making the decision to ask for proof of age

Explaining why you are asking for a proof of age

Identifying which proofs of age are and are not acceptable

Some common conflict scenarios

Procedures for putting the policy into practice

Refusing a proxy sale of alcohol

Dealing with an angry or abusive customer who won’t take no for an answer

Techniques to adopt if the customer won’t accept a refusal to serve

Your exit from a high-risk situation

Consequences for failing to implement a policy on age verification for the sale of alcohol

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.