Skip to content

Administration and Leadership Skills - QLS Endorsed

2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access

Imperial Academy


£150 inc VAT
Or £50.00/mo. for 3 months...
Study method
720 hours · Self-paced
Access to content
Lifetime access
No formal qualification
180 CPD hours / points
  • Hard Copy QLS Certificate - Free
  • PDF Certificate - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Add to basket or enquire


The demand for proficient administrators with leadership skills has soared in our rapidly changing global landscape. LinkedIn's 2022 data revealed that companies seek individuals who seamlessly blend administration prowess with visionary leadership, positioning themselves as integral assets in any organisation. What if you could be that sought-after professional?

Begin an enriching journey with our Administration and Leadership Skills - QLS Endorsed bundle. First, go deep into the essentials of administration, mastering everything from "Business Telephone Skills" and "Diary Management" to "Invoicing and Petty Cash". But why stop at being an exceptional administrator? Transition to the "Leadership Skills" course to unearth the leader within you. Embrace emotional intelligence, sharpen your public speaking talents, and craft effective decision-making strategies.

In an era where roles aren't just about routine tasks, blending administrative efficiency with transformative leadership can make you the keystone of any team. With this course, you're not just multitasking; you're multi-thriving. Administration keeps the engine running while leadership steers the ship to uncharted territories.

Take the plunge! Enrol in a course that doesn't just educate but empowers. As organisations globally scout for versatile talent, be the trailblazer they're searching for. Enrol in Administration and Leadership Skills - QLS Endorsed today and ignite your journey to becoming an administrative and leadership maestro!

Learning Outcomes:

  • Acquire foundational skills essential for proficient admin support roles.
  • Learn effective communication techniques, both verbal and written.
  • Enhance organisational capabilities, streamlining tasks and schedules.
  • Cultivate leadership qualities for personal and professional growth.
  • Develop critical thinking for effective problem-solving and decision-making.
  • Understand the nuances of business etiquette and representing a brand.
  • Harness the power of emotional intelligence in leadership dynamics.
  • Explore difficulties of public speaking, increasing confidence and clarity.
  • Optimise record-keeping, invoicing, and financial systems for administrative efficiency.
  • Elevate interpersonal skills, fostering improved customer service and team motivation.

Why Choose Imperial Academy?

  • Fully Online Training
  • QLS Endorsed & CPD Accredited Certificate
  • No Time Limits. Study at Your Own Pace
  • Expert Instructors
  • Audio Visual Training
  • Up-to-date Curriculum and Valuable Guidelines



180 CPD hours / points
Accredited by CPD Quality Standards

Course media


The "Administration and Leadership Skills - QLS Endorsed" course is a beacon for those eager to scale the ladder of professional success. Immerse yourself in a meticulously designed journey, covering the multifaceted aspects of administration. From mastering business etiquette, honing telephone skills, and efficient diary management to diving deep into effective planning, invoicing, and record-keeping systems, every module paves the way for administrative brilliance.

But the learning doesn't stop there—transition into leadership, where you'll be equipped to unearth your intrinsic leader. Embrace emotional intelligence, sharpen your public speaking, and refine decision-making tactics, ensuring you manage tasks and lead teams with vision and verve.

Course Curriculum:

Course 01: Administration: Admin Support Training (Level 5 at QLS)

  • Module 01: Introduction to Admin Support Assistant
  • Module 02: Business Telephone Skills
  • Module 03: Representing Your Boss and Company
  • Module 04: Business Etiquette
  • Module 05: Mail Services and Shipping
  • Module 06: Travel Arrangements
  • Module 07: Organising Meetings and Conferences
  • Module 08: Diary Management and Note-taking
  • Module 09: Time Management
  • Module 10: Record Keeping and Filing Systems
  • Module 11: Business Writing Skills
  • Module 12: Organisational Skills
  • Module 13: Communication Skills
  • Module 14: Customer Service
  • Module 15: Effective Planning and Scheduling
  • Module 16: Invoicing/Petty Cash

Course 02: Leadership Skills (Level 4 at QLS)

  • Module 01: Developing the Leader Within You
  • Module 02: Emotional Intelligence in Leadership
  • Module 03: Communication Skills
  • Module 04: Public Speaking
  • Module 05: Critical Thinking in Problem-Solving and Decision-Making
  • Module 06: Motivation and Counselling
  • Module 07: Management and Leadership


Learners will get 2 QLS Endorsed Certificates & 2 CPD Accredited Certificates of Achievement directly at their doorstep after completing the package! It should be noted that international students must pay a £10 shipping cost.

Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.

Who is this course for?

Our Administration and Leadership Skills - QLS Endorsed bundle is suitable for the following:

  • Growing Administrators
  • Aspiring Leaders
  • Current Managers
  • Office Professionals
  • Public Speakers
  • Team Supervisors


Anyone can enrol in this Administration and Leadership Skills - QLS Endorsed bundle.

Career path

  • Administrative Support Assistant: £20,000 - £30,000
  • Office Manager: £25,000 - £40,000
  • Leadership Development Specialist: £30,000 - £50,000
  • Executive Personal Assistant: £28,000 - £45,000
  • Public Speaking Coach: £30,000 - £55,000
  • Business Communication Specialist: £25,000 - £42,000
  • Team Supervisor: £24,000 - £40,000

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


Hard Copy QLS Certificate

Hard copy certificate - Included

PDF Certificate

Digital certificate - Included


Currently there are no reviews for this course. Be the first to leave a review.


What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.