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Admin: Administration Diploma (Record Keeping & Office Management)

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£29.99 inc VAT
Study method
Online, On Demand What's this?
1.2 hours · Self-paced
No formal qualification
  • Certificate of completion - Free
  • Reed courses certificate of completion - Free
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  • Tutor is available to students

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In today's job market, administrative roles are in high demand, making the Administration Diploma an ideal choice for those seeking a stable and rewarding career. Here's why:

  • Robust Job Demand: The demand for skilled administrators spans across various industries. Businesses and organizations are constantly seeking qualified administrative professionals to streamline operations, manage resources, and ensure efficient day-to-day functioning.

  • Versatile Skillset: With our Administration Diploma, you'll acquire a versatile skillset that's essential for success in the administrative field. From mastering office software to honing your organizational and communication skills, this course equips you with the competencies employers are looking for.

  • Competitive Compensation: Administrative roles often come with competitive compensation packages. In the UK, administrators can earn an average salary ranging from £20,000 to £40,000 or more, depending on experience and specialization. With our diploma, you'll position yourself for higher earning potential.

  • Remote Work Opportunities: The rise of remote work has created even more opportunities for administrative professionals. Many businesses now hire remote administrators, allowing for greater flexibility and work-life balance.

  • Stability and Growth: Administrative roles are the backbone of any organization. With the skills gained from our diploma, you'll enjoy job stability and the potential for career growth. As businesses expand, the need for skilled administrators only grows stronger.

Don't miss out on the chance to embark on a fulfilling career path in administration. Enroll in our Admin: Administration Diploma today and tap into the thriving job market awaiting you!

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1h 12m
    • 1: Module 1_ The New Administrative Assistant's Overview.docx 08:00 PDF
    • 2: Module 2_ Daily Schedule.docx_2 14:00 PDF
    • 3: Module 3_ Use of Telephones.docx 10:00 PDF
    • 4: Module 4-Meeting.docx 14:00 PDF
    • 5: Module 5-Maintaining Correct Records.docx 12:00 PDF
    • 6: Module 6- Office Supplies.docx 14:00 PDF

Course media


Learning Outcomes:

Upon completing this course, students will be able to:

  1. Understand Administrative Roles: Gain a comprehensive overview of the responsibilities and functions of a modern administrative assistant, providing a strong foundation for a career in administration.

  2. Efficient Time Management: Develop effective daily schedules to optimize productivity, prioritize tasks, and manage time efficiently in a professional setting.

  3. Effective Communication: Master the art of telephone communication, ensuring clear, professional, and efficient interactions with colleagues, clients, and superiors.

  4. Successful Meeting Management: Acquire the skills to organize, coordinate, and participate in meetings, contributing to smoother, more productive workplace gatherings.

  5. Accurate Record-Keeping: Learn the principles and techniques of maintaining accurate records, ensuring data integrity, and contributing to the efficient functioning of the office environment.

Module 1: The New Administrative Assistant's Overview

In this module, you will gain a comprehensive understanding of the role and responsibilities of a modern administrative assistant. Explore the evolving expectations in today's workplace and develop a strong foundation for a successful administrative career.

Module 2: Daily Schedule

Discover the art of effective time management in Module 2. Develop strategies to create and maintain a daily schedule that maximizes productivity. Learn how to prioritize tasks, set achievable goals, and optimize your workday for success.

Module 3: Use of Telephones

Module 3 focuses on mastering telephone etiquette and communication. Explore best practices for answering and making calls professionally. Enhance your ability to handle inquiries, provide information, and build positive relationships through effective telephone interactions.

Module 4: Meeting

In Module 4, you'll delve into the world of meeting management. Learn how to plan, coordinate, and participate in various types of meetings. Develop essential skills for setting agendas, facilitating discussions, and ensuring meetings run smoothly and efficiently.

Module 5: Maintaining Correct Records

Module 5 teaches you the importance of accurate record-keeping. Discover methods to maintain organized records, both physical and digital. Ensure data accuracy, accessibility, and compliance with record-keeping standards to contribute to a well-functioning office environment.

Module 6: Office Supplies

In the final module, explore the management of office supplies. Learn how to efficiently order, organize, and distribute office materials. Understand the significance of inventory control and cost-effectiveness in maintaining a well-stocked and functional workspace.

Certificate of Completion

After completing the Admin diploma course, you will be able to obtain your free PDF certificate of course completion.

Who is this course for?

Ideal Audience for This Course:

  1. Entry-Level Administrative Professionals: Individuals aspiring to start a career in administrative roles would greatly benefit from this course. Module 1 provides a comprehensive introduction to the role of administrative assistants, while subsequent modules offer essential skills for success.

  2. Office Support Staff: Current office support staff, such as receptionists or clerical workers, seeking to enhance their skills and expand their responsibilities would find value in this course. Modules 2, 3, 4, 5, and 6 directly address common tasks and responsibilities in office settings.

  3. Administrative Assistants Seeking Skill Refinement: Experienced administrative assistants looking to refine their skills and stay up-to-date with modern office practices can use this course to sharpen their abilities in time management, communication, meeting coordination, record-keeping, and office supplies management.

  4. Job Seekers: Job seekers aiming to improve their employability in administrative roles can acquire relevant skills from this course. It provides a well-rounded foundation for those looking to enter or re-enter the job market.

  5. Small Business Owners and Entrepreneurs: Small business owners and entrepreneurs who handle administrative tasks themselves or have limited support staff can gain valuable insights into effective office management. This course can help them optimize their daily routines, communications, and resource management.

  6. Office Managers and Supervisors: Office managers and supervisors responsible for overseeing administrative functions within a department or organization can use this course to ensure their team is well-equipped with the necessary skills and knowledge.

  7. Individuals Switching Careers: Individuals in the midst of a career change, particularly those transitioning into administrative roles, can leverage this course to quickly acquire relevant skills and knowledge.

  8. College Graduates: Recent college graduates seeking their first job in office settings can boost their employability by completing this course. It provides practical skills that complement academic qualifications.

  9. Job Seekers Returning to the Workforce: Individuals returning to the workforce after a hiatus, such as parents or caregivers, can use this course to refresh their administrative skills and build confidence for re-entering the job market.

  10. Freelancers and Virtual Assistants: Freelancers and virtual assistants aiming to provide administrative support services can benefit from this course by learning the foundational skills necessary to excel in a remote administrative role.

Understanding the target audience is crucial for marketing this course effectively and attracting individuals who can benefit from the specific skills and knowledge it offers.


The Admin: Administration Diploma has no formal entry requirements.

Career path

  • Admin: Administration Diploma: £20,000 - £30,000
  • Admin: Administration Diploma + Experience: £30,000 - £40,000
  • Admin: Administration Diploma + Specialization: £40,000 - £50,000

Note: Salary may vary based on location, employer, and additional qualifications.

Questions and answers

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Certificate of completion

Digital certificate - Included

Reed courses certificate of completion

Digital certificate - Included

Will be downloadable when all lectures have been completed


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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

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