Active Listening : Active Listening
Certificate QLS Level 1 | *FREE PDF Certificate* Tutor Support & Exam | 20 CPD Credits | Free Communication Skill Course
CPD Courses
Summary
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
Add to basket or enquire
Overview
Active Listening
Certificate in Active Listening QLS Level 1 Endorsed Certificate of achievement. Additional CPD Accredited Active Listening Certificate with 20 CPD points available without extra study. This Active Listening course comes with easy to understand e-learning study materials.
Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. Active Listening course will help participants develop and practice their active listening skills.
This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Certificate of achievement can be claimed on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee.
Achievement
CPD
Course media
Description
Active Listening
What Will Students Learn?
- Define active listening and its key components
- Identify ways to become a better listener
- Use body language to reflect a positive listening attitude
- Understand the difference between sympathy and empathy, and when each is appropriate
- Create a listening mindset using framing, positive intent, and focus
- Be genuine in your communications
- Understand the communication process
- Ask questions, probe for information, and use paraphrasing techniques
- Build relationships to create an authentic communication experience
- Identify common listening problems and solutions
Course Syllabus
Unit 1 : The Basics of Active Listening
The Active Listening unit 1 covers the following topics:
- What is Active Listening?
- Demonstrating Listening
- Tips for Becoming a Better Listener
- Body Language Basics
- Understanding Sympathy and Empathy
- Creating the Right Mindset
- Plus More
Unit 2 : Understanding the Communication Process
The Active Listening unit 2 covers the following topics:
- The Communication Process
- Probing Techniques
- Paraphrasing Techniques
- Echoing Techniques
- NLP Tips and Tricks
- Plus More
Course Benefits:
- Full Tutor Support
- Self paced, no fixed schedules
- Available to students anywhere in the world
- 24/7 Access to the LMS ( Learning Management System )
- Easy to understand quality e-learning study materialsCourse Material
All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.
Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:
- Online course materials
- Question papers
- Additional Supporting Material
- Useful Links
Course assessment
You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.
Tutor Support
When you enrol on a course with CPD Course you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.
Who is this course for?
Active Listening
Requirements
Active Listening
There is no particular entry requirement. We do not ask for any previous qualification or experience.
Option 1
Active Listening Certificate QLS Level 1 endorsed by Quality Licence Scheme
Certificate Fee: £45 + postal charges
Option 2
Active Listening Certificate issued by CPD
PDF Certificate - FREE
Hard copy - £25 + postal charges
Option 3
CPD Accredited Certificate
(PDF format)=£30
(Hard copy)=£35 + postal charges
*Postage Charges: National £9, International £15
Career path
Active Listening
Questions and answers
Currently there are no Q&As for this course. Be the first to ask a question.
Reviews
Add to basket or enquire
Course provided by
Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
