About the role
12 month training programme to obtain IMI Diploma level 2 in Customer Service
Hours: 40 hours a week working Monday to Friday with alternative weekends.
Are you ready to learn, grow and develop with us - building a fascinating, challenging and exciting Sales career from the ground-up?
As part of our customer experience team, Sytner BMW Leicester is looking for a friendly, passionate and enthusiastic person to provide the best service to our customers with an aim to help make customers feel comfortable and relaxed.
You will excite customers each day about the brand whilst promoting the benefits and unique selling points of BMW cars, accessories and vehicle ownership. You will also help proactively manage the experience of whoever visits our showroom so that each customer and guest feels that they have had a uniquely personal and bespoke service.
You will have the opportunity to learn and experience everything there is to know about the BMW product range and technology without the requirement to sell. Your role will be customer focused, creating inspiration and excitement, offering exceptional customer service and personalised care. You will become a certified BMW Product Genius at the end of the first 12 months of this programme, as well as obtaining an IMI Diploma Level 2 in Customer Service with an exceedingly bright future!
If you have a very genuine warmth and enthusiasm for people, a strong work ethic and drive to succeed in a selling environment, then you are invited to apply for this opportunity. You must be educated to A level standard or equivalent, have GCSE Maths, English and one other subject grades A* to C/9-4 and the availability to work full time Monday to Friday including alternative weekends with a day of in the week.
You must hold a full and valid driving licence to be considered for the role. If you only have an automatic licence, you must declare this on your application form.
You must be eligible to work in the UK.
Interview date is 9th November 2019, please expect to be available this date if your application is successful.
Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'.
We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you will also benefit from subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.
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