Telemarketing Manager

Posted 8 March by Hitachi Capital (UK) PLC Featured

Telemarketing Team leader - Telford

This fantastic opportunity has arisen for an experienced Telemarketing team leader. This role would suit telemarketing team leaders with a real passion for motivating and getting the best out of their team.

A key aspect will be to lead, manage, motivate, develop and support the office-based sales team to achieve individual and team objectives. The Team leader will be responsible for the delivery of agreed team targets. These targets will be made up of Telephone- sales, outbound lead-generation and appointment volumes for the field-based teams.

In this role you will be working closely with the Sales & Marketing Director and Finance teams to design and build financial models to be used by the team in assessing profitability of any deal offered to prospective customers.

Key Accountabilities:

  • Coach, lead and manage the Inside Sales team to ensure delivery against agreed objectives

  • Working with line Manager and other areas, develop clear and coherent pricing plans that enables successful and profitable Sales results

  • Data quality within, that drives out accurate and meaningful data insights

  • Inspire, motivate and enthuse the sales team to achieve optimum levels of performance.

  • Ensure optimum team usage of internal operating systems

  • Provide sales reports in line with quality expectation and on time

  • Monitor and review team processes and systems, and in liaison with other departments, making improvement recommendations, where appropriate for continuous improvement

What we are looking for:

  • Prior experience in telephone sales is essential
  • Experienced in B2B environment
  • Ability to use own initiative
  • A team player with excellent interpersonal skills
  • Well organised and thorough even under pressure

Reference: 34634997

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