We are recruiting for a Front Office Manager to lead the Front Office team, taking responsibility for ensuring the delivery of high standards of service within this 57 bedroomed, 4 star country house hotel, creating fantastic memories for our guests.
Actively contributing to sales, you will ensure the team are inspired to achieve upselling targets.
You will manage the departmental manpower and operating costs in line with budget ensuring targeted profit contributions are achieved.
Leading activities that continuously develop the skills and capabilities of your team, you will be committed to ensuring that every team member feels valued and engaged.
You will work to manage the care and replacement of equipment, ensuring high standards of Health and Safety in all activities undertaken.
Competencies of a Front Office Manager:
- You must be passionate about delivering outstanding hospitality to our guests whilst demonstrating excellent knowledge of hotel products and services.
- The ability to establish rapport and deliver high standards of service with a genuine and approachable manner is essential.
- Previous experience at a similar level and in a similar environment is essential.
- In return you will be rewarded with a fun and engaging environment.
Woodlands Park Hotel is set in ten acres of peaceful Surrey countryside and offers 57 luxurious bedrooms, 9 Conference and Event rooms catering from 8-150 people, and two unique dining experiences; the magnificence of the Oak Room fine dining Restaurant, and the more casual modern elegance of Benson’s
Hand Picked Hotels is a collection of 20 country house hotels throughout the United Kingdom and Channel Islands. With welcoming and charming service delivered in inspirational surroundings, our guests are encouraged to feel at home, relax, kick off their shoes and indulge!
Our core values of family, mutual, unconventional and vibrant are not just words - it’s what we do - every day.
Candidates must be eligible to live and work in the UK.